Faced With Sewage Damage To Your Business?

3/28/2022 (Permalink)

Be sure to unplug all electronic devices after a sewage disaster.

Coming into work Monday morning to find sewage damage in your business or commercial property can be frightening and disgusting. You may be tempted to throw in the towel, but you'll need to be alert throughout the entire sewer cleanup process! Specific steps need to be followed if your sewage disaster is more than a simple floor leak. While SERVPRO of Jackson/Crockett County professionals can do the cleaning for you, there are three procedures you execute if you encounter sewage damage in your business.

1. Address The Electronics

The first step you should take is eliminating any safety hazards near the sewer backup, specifically electronic devices. Without coming in contact with the sewage, all items or devices that run on electricity need to be turned off or unplugged as soon as possible! Surrounding areas could become hazardous if the water touches one of these items. Below is a brief list of devices to be mindful of in a business or commercial property setting:

• Computers/Laptops
• Chargers
• Video Equipment
• Office Printers
• Lobby/Breakroom Televisions

2. Create Ventilation: Open Windows

After a sewage disaster, it does not take long before mold begins to grow and is discovered. To avoid additional damage to your business or commercial property, airing out your space is essential! Additionally, the fresh air reduces some of the unruly smell from sewage backflow and moisture in the air. 

3. Remove Endangered Items

All items that have come into contact with sewage should be left to the professionals to clean and disinfect. For all restorable items, SERVPRO professionals can properly sanitize and return them to your business. If the sewage water is continually leaking, it is wise to remove non-contaminated items from the affected area so no additional property is lost. 

The sewer cleanup process at your business or commercial property will go smoother if you remember and execute these three steps! Knowing what you can do to help immediately following a sewage backflow could help save your business money and restoration time. When SERVPRO restoration experts arrive, relay everything you know about the situation. Our goal is to help you get back on your feet as soon as possible! Sewage damage is never pretty, but with SERVPRO of Jackson/Crockett County, it does not have to be debilitating for your business!

3 Ways To Identify A Tub or Shower Leak

3/25/2022 (Permalink)

Water appliances in your home such as sinks, tubs, showers, dishwashers, and washing machines are often the cause of many water disasters. Depending on the location of the appliances, water leaks can cause quite a bit of damage on both levels of your home. For example, if a bathtub leaks on the second floor, water will travel down into the first floor of your home. As the water travels, it will weaken the ceiling on the first floor and drywall on both levels. If the water is not properly extracted and dried, moisture will build and hidden mold will begin to grow. Due to the location of the leak, the mold may be difficult to remove as time goes on. If you are having issues with your tub or shower, there are a few ways to identify potential leaks.

1. How Old Is Your Shower Pan?

There can be many causes of shower leaks, but age is one of the most common. Shower pans are supposed to last for a long time, but after three or more decades, they begin to expire. If your home has a crawl space and you start to notice discoloration in your tiles around the base of the shower, it may be time to inspect your crawl space for leaks. This may be an indicator that your shower pan has seen better days. 

2. Are There Old Water Stains On The Ceiling? 

If a bathtub leak or failed shower pan, especially on the second floor, is left unattended for a length of time, it can cause a dangerous situation. The water weakens the floor and causes the ceiling to sag. If the cause of the leak is never identified or fixed, repeated leaks could cause mold growth inside your ceiling. If you notice stains on the first floor of your home, directly below a second-floor bathroom, you may have a leak. 

3. Check Out You Shower Tiles 

You can learn a lot about your unit by looking at your shower tiles. Tiles on the bottom half of the shower fall off or become loose if a shower pan leak occurs. You can assume there is a leak somewhere behind the tile if the wall feels damp or looks moldy. 

If you are experiencing leaks from your tub or shower and need water clean-up, restoration, and construction services, call SERVPRO of Jackson/Crockett County at 731-423-9944. We’ll handle all of it and make your water disaster “Like it never even happened.”

Do's & Don'ts After Trauma

3/24/2022 (Permalink)

After a traumatic event, mustering the strength needed to take the first steps toward recovery can be challenging. If your property requires trauma or crime scene cleanup, SERVPRO of Jackson/Crockett County can help restore your home. Traumatic situations require experience, training, and respect for all involved. SERVPRO of Jackson/Crockett County tries to make the restoration process as stress-free as possible. Once police investigations are complete, cleanup can begin. While you are waiting for help to arrive, it is important to remember what you can do and what you can’t.

What To Do:

In the event of a crime or accident, the top concern is preventing any more accidents or loss of life. The second concern is preventing any more damages to your home or property.

1. Call Emergency Personnel
   • Call emergency service personnel if the situation is life-threatening.
2. Stay Out of The Area
   • Stay out of the areas that have been affected by the event as there may be potentially dangerous hazardous materials left behind.
3. Treat Fluids As If Contaminated
   • Treat all bodily fluids as if they are contaminated.

What Not To Do:

1. Don’t Attempt to Clean

   • Don’t attempt cleanup of any kind.

2. Don’t Touch or Handle Items

   • Don't touch or handle items that may be contaminated with bodily fluids.

Beware of Blackberry Winters

3/24/2022 (Permalink)

Around this time of year, from late April to mid-May, we begin to enjoy the increasingly warmer temperatures, but then, occasionally, a cold snap occurs. Here in the South, we call this brief period of frost and cold weather “blackberry winters.” This time of year, blackberries are in full bloom, and the sudden drop in temperatures during a blackberry winter kills the berry bushes as well as other plants. Blackberry winters are a threat to most farmers growing new plants and homeowners that just bought new plants. However, a sudden frost can cause more problems than covering plants.

In the past, forecasts show temperatures dropping into the low 30s during blackberry winters. As tired as we are worrying about frozen pipes, blackberry winters that occur overnight can lead to water damage in your home. The cooler temperatures can also have you reaching for your space heaters, electric blankets, and your fireplace for one last use before spring hits and temperatures rise. Practice proper fire safety and watch the weather for predicted frosts. Plan accordingly for these sudden declines in temperature, and remember to leave cabinet doors open so warm air can surround your pipes.

Being mindful of blackberry winters, not only saves you from potentially losing those beautiful new plants you just put out on the porch, but also saves you a lot of money in damages to your property. If you find yourself facing a water or fire disaster after a blackberry winter, call SERVPRO of Jackson/Crockett County at 731-423-9944. We are “Faster to any size disaster” and are “Here to help.”

How To Prevent Secondary Damages To Your Commercial Property

3/23/2022 (Permalink)

When commercial owners don't notice a water intrusion immediately or fail to fix minor initial water issues, properties can develop secondary complications. Structural deterioration or black mold affects the water and can cause severe and costly damage. Property owners in West Tennessee should understand why secondary damage is so concerning and how to avoid these complications.

1. Lack of Attention Leads to Mold

Fungal spores, or decomposers, are all around us. However, they become a problem for property owners when they come into contact with water. Liquid feeds the microbes, encouraging them to reproduce and triggers growth. The following conditions create the perfect environment for microbes to spread and demand attention… 

• Lingering Puddles
• Plumbing Leaks or Drips
• Damp, Dark Cabinets or Closets
• Flooding
• High Humidity Levels

Address these issues as soon as possible to help prevent secondary damages from starting.

2. Secondary Issues May Appear First

Signs of hidden moisture are typically only revealed after it penetrates through materials. Peeling paint, warped flooring, discoloration, spots, and musty odors are all early indicators of black mold.

In many situations, leaks occur out of sight in crawl spaces. Certified SERVPRO Mold Remediation Specialists can investigate the situation, and tackle the cleanup and remediation process.

3. Focus on Drying and Gutting

Dealing with secondary damage can be a time-consuming process and requires patience. To prevent future property complications, the remediation and restoration process should be thorough. SERVPRO Professionals…

• Extract as much moisture as possible.
• Monitor dampness using a moisture reader.
• Place SERVPRO dehumidifiers to pull out the humidity from walls, floors, the air, and objects around the clock. 
• Remove drenched items.
• Perform flood cuts on the drywall below the water lines.
• Toss contaminated carpeting and non-salvageable items.

SERVPRO of Jackson/Crockett County can help protect your commercial property from these secondary harms. The longer you wait to call, the greater the chance is to experience additional property loss.

Crime Scene Clean-ups

3/23/2022 (Permalink)

Unfortunate, traumatic circumstances require empathy, respect, and experience. SERVPRO professionals are prepared both physically and mentally to assist you in any way they can. Traumatic events often involve biological and chemical contaminants. Whether your home or business requires hazmat, trauma, or crime scene cleanup, SERVPRO of Jackson/Crockett County is “Here to help.”  

SERVPRO offers chemical, biohazard, and crime scene cleanup. Once the police have completed their investigation of a crime scene, cleanup and restoration can begin. Everything must be done in compliance with government, environmental, and health regulations. This involves an assessment of your property to determine the proper equipment and cleaning products needed.

Why Choose SERVPRO?

• #1 In The Clean-Up And Restoration Industry
  • SERVPRO is a trusted leader in the restoration industry.

• Provide 24/7 Emergency Services
  • In a hazmat event, urgency and immediate action are necessary. Biological and chemical hazards to your property expose you, your family, or your employees to potential health risks.

• Highly Trained Technicians
  • SERVPRO professionals are trained to safely clean and remove bio-hazardous substances and dispose of them properly by OSHA, EPA protocols, and health regulations.

• Easier Insurance Claim Process
  • SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

How To Minimize Damages From A Leaking Hot Water Heater

3/18/2022 (Permalink)

No one wants to experience the aftermath of a broken hot water heater! SERVPRO has responded to many emergency water calls where broken hot water heaters have done a tremendous amount of damage to customers’ homes. If you hear funny sounds coming from your hot water heater, investigate and address the issue immediately! Below are some steps you can take to help minimize the impact a broken hot water heater can have on your home.

What Can I Do To Help Minimizing Damage?

Following these mitigation steps can help prevent any further damage to your home.. 

• Shut off the power supply.
• Shut off the water. 
• Drain your water heater. 
• Flip open the pressure-release valve. 
• Rinse the water heater with cold water. 

What Goes Into The Cleanup Process?

After your hot water heater leak has been fixed, it is important to clean up any remaining water or damage that occurred due to the leak. If you allow water to sit for any length of time, it creates warm and moist areas in your home. This can lead to a lot of problems such as the development of mold, germs, fungus, and other types of pathogens. 

Some cleanups can be taken care of with a towel, but larger pools of water require professional extractions. Materials in your home such as carpet, walls, and wood tend to absorb and hold in moisture. To eliminate the possibility of hidden mold growth, SERVPRO will dry out your carpets and areas behind your walls.

In a situation where your leaking water heater has caused a substantial amount of water damage, our professional SERVPRO water mitigation specialists can help keep your water disaster from becoming an ongoing process! If your home isn’t properly dried out within the first 48 hours, you could be looking at substantial damage. We are “Faster to any size disaster” and are “Here to help.”

Can A Fire Extinguisher Expire?

3/18/2022 (Permalink)

Manufacturers put most fire extinguishers' life span at 5 - 15 years. However, the real question is when did you receive your fire extinguisher? They do not last forever, and any fire extinguisher with at least of the following is most likely expiring soon:

• The hose or nozzle is broken, cracked, or blocked with debris.
• The locking pin is unsealed or missing.
• The handle is loose or broken.
• The inspection sticker is missing.
• The hanging tag (what tracks the extinguisher's checkups and maintenance) is missing.

Another factor to consider when assessing the age of your fire extinguisher is what type of fire extinguisher you have. Fire extinguishers are composed of different things and will age in different ways…

• Compressed Gas
• Can leak contents slowly as their seals weaken
• Ammonium Phosphate
• Overtime will solidify render the entire device unusable

By proactively evaluating the condition of your fire extinguisher at home or in your workplace, you are helping increase the safety of yourself and others! Determining if you have a reliable fire extinguisher will help you successfully respond to an emergency! If you find yourself dealing with the aftermath of a house or business fire, call SERVPRO of Jackson/Crockett County. We are your 24-Hour Emergency Service for fire clean-up, restoration, and construction!

Checked Your Fire Alarms & Smoke Detectors Recently?

3/18/2022 (Permalink)

When was the last time you checked your fire alarms and smoke detectors? It is important to remember that these devices save lives. If your fire alarms and smoke detectors are properly maintained, they can play a crucial role in saving your life and your loved ones. Fire alarms and smoke detectors in pristine condition can alert you of an unexpected fire before it is too late! 

Consider… 

• Creating a fire evacuation plan for your household. 
• Keeping doors closed can help block smoke and fire from spreading quickly.
• Conducting monthly tests of your fire alarms and smoke alarms.
• If they are 10 years or older, replace them.
• Newer models have advanced features that can help save lives. 
• Ensuring that your fire alarms are interconnected.
• When one alarm is set, they all should sound to alert you of potential danger. 

Remember… 

• When an alarm is triggered, move quickly and safely outside your home.
• Treat every alarm seriously.
• Always call 9-1-1 immediately and stay outside in the event of a fire emergency.

In the event of an unfortunate fire disaster, call SERVPRO of Jackson/Crockett County. SERVPRO technicians specialize in fire clean-up, restoration, and construction. We won’t just restore your home, but we can also restore some of your salvageable items to their preloss condition. We will make your disaster “Like it never even happened,” so you and your family can regain a sense of normalcy after undergoing such a devastating loss.

Dryer Fires?

3/18/2022 (Permalink)

Home dryer fires are more common than others might think! According to the U.S Fire Administration, each year 2,900 home dryer fires are reported. Out of those 2,900 home dryer fires, there are 5 deaths, 100 injuries, and $35 million in property losses each year.

The number one cause of home dryer fires is caused from failure to clean them. Lint, which is highly flammable, accumulates inside the dryer and the exhaust system. As lint piles up, it causes the dryer to work overtime each load. Over time, the lint eventually gets backed up into the heating element. Typically, fires occur in the home more often during the fall and winter season, but here are some ways to avoid fires within your home all year long… 

• Before and after every load, clean the lint filter.
• Clean the dryer vent at least once a month.
• Wipe the sensor with a rag or cotton ball occasionally. 
• Use metal dryer ducts.
• Regardless of the ducts installed in your dryer, clean it regularly.

If you find yourself in an unexpected and overwhelming fire situation, call SERVPRO of Jackson/Crockett County at 731-423-9944. We are “Faster to any size disaster” and will make it all “Like it never even happened.”

Careful With Those Candles!

3/18/2022 (Permalink)

Who doesn’t love a good candle? Candles not only smell amazing but can make any room much more inviting and cozy! Even though many people enjoy them, candles have the potential to cause a lot of trouble! If candles are not monitored carefully, they could also pose a big threat to you and your home. The cause of many home fires is candles being left unattended or placed too close to flammable items.

Candle Cautions:

• Never leave a burning candle unattended.
• Never burn a candle without a votive or a container.
• Never burn a candle on or near anything that might catch fire.
• Keep candles away from children and pets.
• Always extinguish all candles before the space or your home. 

We hope you never have to face a fire emergency, or have to go through that process alone! If you are ever in need of fire restoration and clean-up services, call SERVPRO of Jackson/Crockett County at 731-423-9944. Our highly-trained SERVPRO professionals know exactly what it takes to get your home back in order. SERVPRO of Jackson/Crockett County is “Here to help” with our 24-Hour Emergency Fire Restoration Services. 

How To Prepare For a Flood

3/14/2022 (Permalink)

When a natural disaster causes a state of emergency to be declared, SERVPRO franchises from across the nation come together for what we call STORM. Over the years, SERVPRO has responded to different natural disasters. One of the natural disasters SERVPRO responds to, in particular, is flood damage situations. Unfortunately, floods are one of the most common natural disasters in our country, and many people are not familiar with flood safety. Listed below is a list of seven tips to remember when preparing for a flood.

Before A Flood…

Are You In A Flood Zone?

Preparation for floods starts before you purchase a home. Potential homeowners should know if their home is within FEMA’s flood zone. For current homeowners who don’t know whether or not their home is in a flood zone, you can check online through the FEMA flood map.

Make Sure You Have Flood Insurance!

Whether you live in a FEMA-designated flood zone or not, it is important to invest in flood insurance. Home insurance does not protect against flood damage. If your home is at medium or high risk for flooding, it is even more crucial that you purchase food insurance. Once you have purchased flood insurance, it is important to remember that it does not go into effect until 30 days after the purchase date. Having the necessary coverage is better to have than to not before the weather takes a turn for the worst.

Evacuate If It’s Mandatory or Necessary

If major flooding is predicted for your area, it is extremely important to keep up with your local weather stations for evacuation updates. If an evacuation is ordered, you should evacuate immediately. Evacuation orders are put in place to protect you. If a disaster occurs and an evacuation for your area has been announced, this means that first responders will not be able to travel into your area and help you in an emergency.

Gather Safety Supplies

If a mandatory evacuation has not been announced yet, gather enough supplies to keep you and your family safe for at least one week. These items include drinking water and non-perishable food for your entire family. Batteries, dry clothes, blankets, and medication are other supplies that should be stored in a location high enough that minor floodwaters won’t reach.

Place sandbags in front of all exterior doors. The sand absorbs water and is the best way to keep minor floodwaters from entering your home.

Relocate Valuables to Higher Ground

Floods can be very unpredictable. SERVPRO highly recommends you move any valuable belongings to your attic or second floor to your home. Items such as TVs, electronics, and anything else of value should all be relocated to higher ground.

Protect Important Documents

To ensure important documents are not lost to water damage during a flood, keep all your insurance papers, social security cards, and passports in a waterproof container. This will also save you a ton of time if flooding does occur in your home.

Clear Your Gutters

Cleaning out your gutters before heavy rain is expected to roll through, will help prevent your home from sustaining water damage. During intense rain, gutters and downspouts can become backed up and can cause serious damage. To keep unwanted debris from clogging up your gutters and drains, gutter guards are a good investment to consider.

Floods: What To Do & What Not To Do

3/14/2022 (Permalink)

While preventing floodwaters from entering your home is difficult, it is important to know what to do and what not to do during a flood. If you take these 3 tips seriously, you and your family will have a better chance of staying safe when a flood occurs.

Don’t Walk or Drive Through Floodwaters

Stay away from areas that may be underwater in your area. Walking or driving through floodwater is extremely dangerous because you never know how deep the water actually is until it is too late. Not matter how well of a swimmer you are, there is always the danger of drowning as well. The best way to stay safe from floodwaters is just to avoid them entirely.

Floodwaters Could Contain… 

• Dangerous Debris
• Electrical Currents From Fallen Power Lines
• Hidden Sinkholes
• Excessive water causes the ground to become soft and soggy
• Roads may become washed out under the flood water.

Avoid Bridges

Bridges that extend across running water, regardless of how high or low the water normally is, should be avoided. Flood waters move quickly and it is hard to predict when an influx of water may rush over the bridge. Additionally, the strong currents may also be carrying debris that could cause a makeshift dam upstream or damage the structural integrity of the bridge. 

Go to the Highest Level of Your Home

You and your family should move to the highest level of your home if there is a flood in your area. If you live in a first-floor apartment or condo, go to a higher floor. Although your attic is the highest room in any home, it is extremely important to stay out of them if there are no windows or exits in your attic. If floodwaters rise high enough to reach your attic, you can become trapped with little to no oxygen.

Documentation Restoration

3/9/2022 (Permalink)

There are some important documents and office supplies that your business can’t afford to lose during a water emergency! Don’t worry! We are “Here to help!” After your place of business suffers water damage, SERVPRO uses state-of-the-art technology to properly dry and recover your documents. We restore paper goods such as files, books, x-rays, and photos! 

What Makes SERVPRO Different? 

In addition to gamma irradiation technology, SERVPRO uses the latest vacuum-free-drying method for sterilizing your valued belongings. Overseen by Master-Certified HIPAA technicians, SERVPRO’s document restoration facility is monitored 24/7! Your documents will remain private and secure at the document restoration facility. The document restoration team handles more than just smaller residential belongings. It has the capacity to contain large, commercial losses as well! SERVPRO is “Faster to any size disaster.” 

SERVPRO Also Offers… 

Not only does SERVPRO of Jackson/Crockett County offer document restoration services, but we also provide deodorization, re-jacketing, cleaning/disinfecting, and digitizing services for fire and water losses! No matter the extent or type of document restoration you need, SERVPRO of Jackson/Crockett County is "Here to help.”

Fire Extinguishers

3/4/2022 (Permalink)

In the event of a fire, your SERVPRO family wants you to know how to use a fire extinguisher. Knowing how to could potentially help lessen the severity of your loss, but more importantly, potentially save your life! Under intense pressure, it is important to remember the acronym P.A.S.S.

During a life-threatening situation, a fire extinguisher will only do you good if you know how to properly use it. Since a fire can double in size in just 60 seconds, there will be a short window of time to take action! There won’t be time to pause and look over the directions for the first time.
Before resorting to the use of a fire extinguisher, make sure the flames are not taller than you, and that the fire is not blocking your evacuation route. If the fire is smaller than you and contained, all you have to do is remember and execute the P.A.S.S. Pull, Aim, Squeeze, and Sweep until the fire is completely extinguished!

PULL the pin.

AIM the nozzle at the base of the fire.

SQUEEZE the handle to release the fire extinguishing agent.

SWEEP the nozzle from side to side until the fire appears to be out.

After you have implemented the P.A.S.S. technique, continue to monitor the fire for a couple of minutes to ensure that flames do not flare up. As helpful as fire extinguishers can be, fires can get out of hand. Evacuate your home or business immediately, and call 911. Remember, your belongings can be replaced, you can not. Create a plan of action for fire emergencies and share P.A.S.S. with your friends and family!

Straight-Line Winds

3/3/2022 (Permalink)

Recently, parts of West Tennessee were hit hard by several different types of storms. Within two weeks, our area saw several thunderstorms, severe flooding, freezing rain, icy roads, and was under a tornado watch on multiple occasions. However, the last storm that passed through was different!

The primary concern during this particular storm was the straight-line winds that swept through at over 60 mph. A few weeks prior, this area went through intense rainfall that was followed by a sudden freeze. Branches were already weak after enduring the weight from all of the ice, so as these racing winds blew through, many trees could not handle the force of the wind and were knocked down. Fallen power lines covered the roads, and tree limbs covered yards. Many people were without power, experienced water leaks caused by roof damage, and flood damage caused by the intense rain. 

SERVPRO of Jackson/Crockett County was on call and equipped to handle the intense wind! With our 24-hour emergency services, we responded to several water losses caused by flash flooding and frozen pipes. We are “Faster to any size disaster,” and are always “Here to help.”

Vandalism & Graffiti Recovery

3/1/2022 (Permalink)

Have you ever shown up to work to find that the outside of your business has been vandalized with graffiti, or the windows have been knocked out? Has your home ever been ransacked while you were out of town on vacation? We hope not, but if you have, you know how stressful and time-consuming vandalism cleanup can be. SERVPRO of Jackson/Crockett County offers a wide variety of cleaning and restoration services, including vandalism.

Over the years, we have seen several homes, businesses, and community areas vandalized. SERVPRO embodies the idea of leaving things better than we found them. For situations like these, we provide several effective cleaning techniques and include our pressure washing equipment when needed.

SERVPRO of Jackson/Cockett County is “Faster to any size disaster” and will remove graffiti from your home or business. There is not much we can’t remove. In addition to spray-paint graffiti removal, we also offer walkway, asphalt, and driveway cleanings. In the past, we have cleaned different metals, glass, plastic, masonry, and wood as well.

Our highly trained technicians offer the following services:

• Board-Up Windows & Glass Removal
• General Cleaning & Graffiti Removal
• Brick, Stone, & Concrete Cleaning
• Odor Removal & Deodorization
• Debris Removal
• Water, Fire, and Mold Damage Restoration
• Contents Cleaning

Commercial Fire Restoration

3/1/2022 (Permalink)

Several steps need to take place for a successful recovery post-fire, and so a commercial property can get back to business as soon as possible. Specifically, businesses that serve the public need to ensure that there are no safety hazards.

To rid a business of all fire evidence, commercial fire damage services are crucial. SERVPRO technicians pass intense training to tackle any size clean-up you may need and bring the property to a ready state for normal daily operations. Technicians are trained to handle water damage from sprinkler systems and smoke residues in the structure or damaged areas.

Odors can permeate upholstered and carpet. Surfaces may also have a covering of soot. Until these areas and items receive a deep cleaning with professional solutions, the odors can remain and potentially spread.

SERVPRO eradicates these odors through the use of:

• Content Containment
• Immersion Cleaning
• Specialized Equipment For Odor Control
• Absorption & Professional Surface Cleaning Agents 

Call SERVPRO of Jackson/Crockett County at 731-423-9944. We offer expert commercial fire damage restoration to businesses and are confident that we can make your disaster “Like it never even happened.”

Category Three Water

2/23/2022 (Permalink)

There are several different types of water SERVPRO professionals encounter during water mitigation. Water categories are divided into three different levels. Category three, black water, is the most dangerous type of water and should be professionally extracted and cleaned immediately. What is considered a category three water disaster? 

Category Three - Black Water

Grossly contaminated water is considered a category three water damage. This category can contain pathogenic, toxigenic, or other harmful chemicals. Sewage, toilet backflows, seawater flooding, rivers or streams, or ground surface water can be considered category three water damage. Since its source is unknown, any contaminated water entering the indoor environment from outside is a category three water disaster.

SERVPRO of Jackson/Crockett County technicians are qualified to handle the different categories through training and hold leading certifications in the industry. Untreated category three water leads to an increased risk of sickness to you and your loved ones. Please do not hesitate to call our 24-hour emergency services! We are “Faster to any size disaster” and will make your disaster “Like it never even happened.”

Flood: Watch vs. Warning

2/23/2022 (Permalink)

With the heavy and consistent rain we have seen over the last couple of days, areas of localized flooding have been reported. Flooding is one of the most common disasters from coast-to-coast, and can cause massive amounts of damage to your property. During intense storms, it is important to be mindful of where you are and of road conditions. Although, before we can even get into flood preparation and safety tips, it is important to understand the difference between a flood watch and a flood warning.

Flood Watch

When rain is anticipated for an extended period or a rising storm surge is rolling in, a flood watch is issued. This means that weather conditions could cause flooding. However, a flood watch does not necessarily mean flooding will occur, but that preparations should be made.

Flood Warning

When flooding is inevitable, a flood warning is issued. A floor warning means flooding is expected or signs of flooding have already been reported in your area. Knowing the difference between a flood watch and a flood warning could save your life and help you better prepare your home before the storm hits.

Commercial Loss Levels

2/21/2022 (Permalink)

SERVPRO of Jackson/Crockett County is “Faster to any size disaster,” including large commercial losses. Our goal is to provide the best services possible for our commercial customers. SERVPRO serves commercial buildings such as warehouses, retail stores, and schools. 

Size is the key factor that is considered for a commercial loss. Typically, commercial losses are much larger than the average 2,392 square foot home. For example, a warehouse or factory can be in the hundreds of thousands of square feet. To further explain the different size categories of commercial losses, they are divided into three levels.

Commercial Level 1

Level 1 is considered a relatively small loss. Most level one cases are small retail locations, daycare facilities, small churches, or stand-alone offices.

Commercial Level 2

Level 2 is considered a substantial mid-sized loss. Examples of buildings that might fall under a level 2 size loss are mid-sized churches, schools, manufacturing facilities, small shopping centers, and multi-family properties.

Commercial Level 3

Level 3 is considered an extremely large loss. Examples of a level 3 commercial loss are large schools, hospitals, churches, universities, large warehouses, and manufacturing facilities. 

It takes a specialized restoration company to handle a level 2 loss or higher. Fortunately, SERVPRO of Jackson/Crockett County professionals are certified and highly trained to handle any size commercial building. Over the years, SERVPRO of Jackson Crockett County has completed numerous large commercial losses. We are also fully equipped and on standby to assist you with our 24/7 Emergency Response Services. You can count on us! We are your local cleanup, restoration, and construction experts.

Category Two Water

2/16/2022 (Permalink)

Several factors come into play when determining the type of water in your home or business after a disaster. Water is broken down into three categories and ranked based on the water's contamination levels. Understanding what is in the water helps SERVPRO professionals handle the mitigation process safely.

Water may have come from a clean, uncontaminated source, but with time, the water can travel and pass through other materials causing contamination. Understanding the different types of water categories listed below could help keep you and your family safe and better understand the situation you are dealing with.

Category Two - Gray Water 

Category two water damages are typically more severe. Due to the potential presence of microorganisms, debris, and chemicals, a more intense extraction process is required. If left unprofessionally treated, category two water can quickly turn into category three water. SERVPRO of Jackson/Crockett County has seen category two water damages from broken aquariums, overflowing dirty dishwashers or washing machines, overflowing toilets containing urine, and many other unfortunate situations.

SERVPRO of Jackson/Crockett County professionals are certified in water mitigation and can extract any category of water. We are “Here to help” and can make your disaster “Like it never even happened.”

Water Emergencies: What Can I do?

2/16/2022 (Permalink)

When experiencing a water emergency, it is hard not to panic. Be sure to pause, take a deep breath, and give SERVPRO of Jackson/Crockett County a call. We will quickly send our highly trained water technicians your way to evaluate the situation and get the mitigation and restoration process started as soon as possible! Our goal is to help return your home to its preloss condition, involving as little stress as possible. Cleanup & remediation are our top priorities when we arrive at your property. While we are on our way to your home, there are a couple of things you can do to help prevent secondary damage to your property and belongings.

The steps listed below are beneficial, but only if the water damage was caused by a clean water break. If you are dealing with damage from the sewer, toilet, or other contaminated water sources, it is important to stay away from the scene. That level of water contamination would be considered a category 2 or 3 water damage and could lead to adverse health effects.

Here are a few things you can do while waiting on our trained SERVPRO technicians to arrive:

• If it can be done safely, cut the water off at the source.
• Use a mop or towels to remove any excess water.
• To speed up the drying process, remove or pop up wet upholstery cushions.
• Don’t attempt to wash cushion covers in the washing machine.
• Lift furniture up on wooden blocks or wrap aluminum foil around the legs to prevent further damage.
• Be cautious when moving wet furniture. Water will make items heavier than they appear. 
• All furs and leather goods should be hung separately at room temperature and not piled up on top of one another
• Removing colored rugs from wet carpeting will help prevent dye from running and staining it. 
• A wet/dry shop vac could be used to help suck up water if you have one. 
• Do not turn on your lights or overhead fans if the water damage is in the ceiling. 
• Do not stand underneath ceilings that are starting to sag from pooled water.

If you are experiencing any doubts, it is better to not attempt anything! Once we arrive, we will evaluate the system and will communicate to you the steps that need to be taken to return your home to its preloss condition.

SERVPRO of Jackson/Crockett County is “Faster to any size disaster” and will take care of all your restoration and reconstruction needs.

Properly Filing A Claim

2/14/2022 (Permalink)

Filing a claim can be difficult and overwhelming. Unfortunately, people undergoing the aftermath of a fire or water loss face grief and the emotional challenges of losing valuable, sentimental belongings. However, there is still hope! Restoration efforts and insurance coverage can aid those affected by a disaster.

This process can help homeowners recover many possessions and start to rebuild their life. Since this process can be lengthy, it is extremely beneficial to understand the right way to navigate this process before disaster strikes.

Steps To Filing A Fire Claim

• Post-Disaster 
  • In times of disaster, it is important to remember that safety always comes first. Possessions can be replaced, but there is only one of you. Handling an emergency correctly can potentially save your life and minimize the amount of devastation to your home. These three steps can help ensure good coverage and prompt cleanup.
    • 3 Step Response:
      • Call 911 during a fire situation and get out safely.
      • Contact your insurance company.
      • Contact a professional restoration company for restoration and reconstruction.

• Discuss the Incident
  • Tell your insurance agent if there were any injuries, how the incident started, when it occurred, areas in the home affected, and what was damaged.

• Document but Do Not Disturb
  • Only if it is safe to do so, take pictures of the damage. Properly documenting the scene and your belongings will help the insurance agent gain a better understanding of the loss you have suffered. While taking pictures, it is important not to touch anything. In order to provide the most accurate depiction of the loss, you want the insurance adjuster to see the exact state your home was left in after the incident.

• Involve Restoration Teams
  • The sooner you call SERVPRO of Jackson/Crockett for professional clean-up services, the faster your insurance claim and content restoration should go. SERVPRO of Jackson/Crockett County works closely with insurance agencies and adjusters for prompt, thorough service. 

We want to help our customers get back on their feet as quickly as possible! Filing an insurance claim correctly will help your restoration process go much more smoothly. Following these important steps will hopefully help save you time, money, and hassle.

Category One Water

2/11/2022 (Permalink)

When SERVPRO Professionals respond to a water emergency at your home or place of business, their goal is to locate the source of the water leak and determine if the type of water is a category one, two, or three. The water source and what caused the damage helps to identify the “category” of water.

Category One - Clear Water

Category one water is the cleanest, most non-toxic type of water and does not cause a threat to dermal, ingestion, or inhalation exposure. Category one damages are typically sourced directly from the tap. After over 30 years of experience, SERVPRO of Jackson/Crockett County has seen category one water losses originated from sinks or tubs overflowing with clean water, broken water supply lines, falling rainwater, and faulty appliances associated with water-supply lines.

However, even category one flooding can flow through electrical systems or structural faults. Situations such as this cause safety concerns and repairs should be handled by a professional. After the water leaves its source, it can come into contact with harmful materials and different surfaces. 

SERVPRO of Jackson/Crockett County professionals are highly trained and certified to extract any water category. If left untreated, category one water can degrade into category two or three. Please do not hesitate to call our 24-hour emergency services!

Commercial Building Upkeep

2/10/2022 (Permalink)

Our SERVPRO Professional's cleaning carpet for a local commercial office.

Spring cleaning is just around the corner! After a long, cold winter, bacteria and other unwanted germs can start to pile up, not only in residential homes but in commercial buildings as well! A thorough commercial cleaning creates a safe place for employees to work and a more welcoming environment for potential customers! Below is a list of indoor commercial cleaning tips that can help your commercial building feel as good as new! 

Indoor Commercial Cleaning Tips For… 

• Dusting & Sanitizing
  • Although dusting and sanitizing are things typically done year-round, there is never a wrong time to dust those out of sight - out of mind, difficult to reach places, and wipe down those high touched surfaces! 

• Flooring & Carpets
  • Foot traffic in and out of commercial buildings can leave behind a trail of dirt and grime. Carpets, in particular, show signs of debris build-up fast. Investing in a highly rated vacuum cleaner can help your carpet last longer and prevent further wear and tear over time.
  • Purchasing strong cleaning products for tile or hardwood floors can also increase the longevity of your flooring. Thorough cleaning by professional carpet and floor cleaners is a great way to kick off the year and give your floors that extra shine and a new look!   

• Reorganization
  • At the start of every year, these two office upkeep tasks can help keep any office feeling fresh and clean. The first step is consolidating files from the previous year and placing them in an area that is easily accessible. This process will make information quick to locate and account for if anything might arise from last year’s business.
  • The second step is to reorganize the office entirely. Hopefully, this is something that can be done periodically throughout the year. Tidying up an office can bring a breath of fresh air to the workplace, and a change of scenery is always a great way to keep a refreshing work environment! Varying types of cleaning processes are needed depending on your type of business. If you have any questions or need assistance, SERVPRO can help!

Pool House Pipe Burst

2/10/2022 (Permalink)

Water steadily dripping from wet insulation in the ceiling

When a potentially severe winter storm is predicted to pass through our area, homeowners start preparing their homes for freezing temperatures. Although preparing a pool house for low temperatures isn’t any different from preparing a home, it is easy to forget in all the hustle and bustle! During winter months, pool houses can sometimes become an out-of-site, out-of-mind responsibility. It is not uncommon for SERVPRO of Jackson/Crockett County to receive calls regarding large water damages to pool houses after a severe winter storm. 

Recently, we responded to a water call where pipes in the customer’s pool house busted. Unfortunately for the homeowner, the pipes were located in the ceiling, causing water from the busted pipes to flow down from above like a rushing waterfall and onto several stored belongings. Even after the water source was turned off and the contents were removed, insulation from the ceiling concealed the water and continued to drip. SERVPRO was on the scene to remove the remaining wet insulation and prevent any further damage. Our certified SERVPRO technicians extracted the water left behind and were able to restore most of the homeowner’s contents to preloss condition.  

Prepping Your Pool House 

• Pool House Temp.
  • Nights when low temperatures are predicted, keep the thermostat set at 55°F or above in your house and the pool house. Investing in a quality space heater can also be beneficial, but be mindful of how long it has been left on and check it regularly. 

• Open Cabinet Doors & Let Faucets Drip
  • If your pool house has a bathroom or small kitchen, opening cabinet doors and placing the space heaters in the center of the room can help keep the area warm through the winter storm. Leaving sink faucets on to drip allows water to continually flow through the pipes and can prevent it from freezing.  

• Know the Layout of the Pool House
  • Understanding the layout and location of the pipes in your pool house can help you determine the best methods for insulating your pipes.   

• Location of the Breaker
  • In the event of a busted pipe, the faster you can stop the source of the water the better! Familiarizing yourself with the breaker box before a disaster strikes can save you precious time and money!

After Fires: What To Do & What Not To Do

2/10/2022 (Permalink)

No matter the fire damage situation, your priority should be safety! After the fire has been extinguished and you have been given clearance from safety professionals to enter your home or place of business, there are a couple of things you can do and some things you need to consider. Listed are several helpful tips to do and not to do after a fire!

What To Do After A Fire  

• Limit Movement In The Home 
• Limiting movement can help prevent soot particles from settling into your upholstery and carpets. 
• Change the HVAC filter. 
• If the electricity is off… 
• Prop doors open for natural ventilation
• Empty freezers to reduce the potential for additional odor 
• To minimize any further damage to walls, woodwork, or upholstery…
• Keep hands clean
• Lay clean towels or old linens in high-traffic areas of the home or business

What NOT To Do After A Fire

• Do not turn on any ceiling fixtures if the ceiling is wet.
• The electrical work in your home or business may have been damaged after the fire, or it could be wet due to the efforts to extinguish the fire. 
• Do not send garments to an ordinary dry cleaner.
• A permanent smoke odor may result from improper cleaning.
• Leave the detailed cleaning to the professionals!
• Don’t attempt to wash soot out of painted walls or surfaces or shampoo your carpets and upholstery. Doing this could increase the level of damage to your belongings. 

As stated in the beginning, your top priority should always be your safety and the safety of others. If you have suffered a fire loss, call SERVPRO of Jackson/Crockett County! We are “Here to help” and can make your disaster “Like it never even happened.”

Keep Mold Out With SERVPRO Pack-Outs!

2/9/2022 (Permalink)

Not only does SERVPRO provide fire and water restoration services for damages to your home or business, but SERVPRO provides customers with content restoration as well! After a water loss of any size, there is a greater risk for mold growth to develop the longer belongings remain wet or located in damp environments! After a fire loss, soot and smoke can also seep into your upholstery, drapes, and wood furniture, leaving an offensive odor. This is why SERVPRO provides pack-outs and pack-backs for customers with damaged contents.

Several factors go into pack-outs. They are scheduled depending on the type of loss, the number of contents affected, and amount of areas affected in a home or business. 

During a Professional SERVPRO Pack-Out, contents are carefully...

• Examined
• The customer’s contents are examined for offensive smells, water stains, and signs of mold growth. Water losses that occur during the winter cause materials to appear cold, but in reality, they are typically soaked. Identifying the item's level of damage is important for selecting the proper restoration method. This process is necessary for insurance agencies as well. 
• Sorted
• Damaged contents are sorted based on non-salvageable and potentially salvageable standards. Belongings that were untouched by the disaster are separated as well. 
• Documented & Tagged
• For proper inventory tracking and transportation, all contents are photo-documented. Once they have been examined, they are sorted and tagged. 
• Packaged
• All items are carefully packaged in boxes and wrapped for protection.
• Transported Or Stored 
• The packaged contents are transported to the warehouse, or stored in pods. Typically, pods are used upon a customer's request for quick access to possessions during the restoration and construction process, or for insurance purposes. They are also chosen for alternative storage when a homeowner's damages are minimal and restoration work can be accomplished on site. 
• Restored
• All potentially salvageable items are transported back to the warehouse to be professionally cleaned and restored to preloss condition in most cases. Contents with odors are placed in the ozone room until offensive odors are removed. 
• Stored
• After the customer’s contents are properly cleaned, they are stored either in the warehouse or in pods until mitigation, remediation, or reconstruction is completed. 
• Returned
• Pack-Backs occur when SERVPRO professionals return items to the job site, or back to the homeowner or business owners. In many cases, items are returned after all restoration and construction have been completed.

Ice Dam Dilemmas

1/11/2022 (Permalink)

Ice Dam Life Cycle

Got An Ice Dam Dilemma?

Over this past week, we were hit hard with a substantial amount of ice and snow! It was beautiful while it lasted, but the storm may have left behind a mess for home and business owners!

A lot of water damages that occur in the winter are due to frozen pipes, but many people don't realize the effects ice dams can have on a home or business as well. Ice dams form when melting snow, caused by heated air, flows down the roof but gets blocked behind still-frozen ice. Once the water is trapped and cannot continue to flow or run into the gutter system, it backflows underneath the shingles on the roof and down into the interior areas of the home or business. To further explain, here is the process, broken down further, in an ice dam life cycle.

Ice Dam Life Cycle:

• Birth
• Heat builds in the attic and warms the roof, except at the eaves.
• Growth
• Snow melts on the warm roof and then freezes on the cold eaves.
• Maturity
• Ice accumulates along the eaves, forming a dam.
• Melted water from the warm roof backs up behind it, flows underneath the shingles, and into the interior areas of the house.

Understanding how ice dams form will help home and business owners better prepare or fix them. Here are some helpful tips on how to prevent ice dams from building up on your roof. 

Preventative Ice Dam Tips:

• Tip #1
• Check to make sure the insulation installed in your home or business is at least a R-38 rating. 
• Tip #2
• Ensure that the attic remains sealed around the plumbing, wiring, and exhaust fans. 
• Tip #3
• Remove debris on and around the vents, soffits, roof, gutters, and downspouts debris to eliminate the blockage of melted runoff snow.
• Tip #4
• Purchase a roof rake to help knock snow off the roof and deter dangerous accumulation.

Call SERVPRO of Jackson/Crockett at 731-423-9944 if you are dealing with the aftermath of last week’s snowstorm! You don’t have to face water damage alone!

We will make your water loss “Like it never even happened.”

SERVPRO Duct Cleanings

1/5/2022 (Permalink)

One of our SERVPRO Professionals doing a Duct Cleaning for a customer

Duct Cleanings Can Help…

• Remediate Bacteria, Fungi, and Mold
• Reduce Potential For Mold Growth
• Restore Peak Energy Efficiency
• Eliminate Offensive Odors

The SERVPRO Duct Cleaning Process

• Step #1: Inspection
  • Before we get started, your home might not actually require a duct cleaning. SERVPRO of Jackson/Crockett County will inspect your HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork first. After the inspection, a SERVPRO Professional will make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.
  • In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Jackson/Crockett County can often restore the HVAC system and ductwork to pre-damage condition.

• Step #2: Pre-Vacuum Debris Removal
  • Patented equipment, including a roto-scraper, is used to remove debris and filth before vacuuming begins. The roto-scraper automatically adapts to the duct's shape and diameter while traveling through the duct.

• Step #3: Transfer Debris
  • Debris is transferred from the ducting to a 16-gallon container by a powerful push-pull air delivery and collection system.

• Step #4: Particle Removal
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.

• Step #5: Additional Protective Sealant
  • As an optional process, a sealant or coating product may be sprayed to address odor to microbial concerns.

• Step #6: Filter Evaluation
  • Filters will either be cleaned or replaced to remove odor and dirt.

For any of your duct cleaning needs, give SERVPRO of Jackson/Crockett County a call at 731-423-9944

Commercial Covid Cleanings

12/29/2021 (Permalink)

SERVPRO of Jackson/Crockett County offers a variety of professional cleaning services! Two of these services include Preventative and Confirmed Commercial Covid Cleanings!

Preventative commercial covid cleanings typically include regularly scheduled cleanings to help prevent the potential spread of Covid-19 in the workplace. If there has been a confirmed Covid case at your place of business, our SERVPRO cleaning professionals will arrive equipped and quickly to disinfect the contaminated areas.

We sanitize commercial businesses for Covid and other illnesses such as Feline and Canine Coronavirus, E.coli, Rotavirus, Salmonella, Staphylococcus, and Swine Flu with our proprietary hospital-grade disinfectant, SERVPROXIDE™. This unique SERVPRO product is registered with the EPA and given the lowest EPA toxicity rating.

SERVPRO Professionals apply this product to all high-touched surfaces. These areas include but are not limited to wiping down computer keyboards, other computer accessories, office chairs, conference rooms, bathrooms, keypads, locker rooms, door handles, cafeterias, forklifts, break rooms, and vending machines. This product is not only used to wipe down high-touched surfaces but is utilized as an electrostatic fog spray for an even more thorough application inside buildings as well. 

SERVPRO of Jackson/Crockett County is “Here To Help” and cares about the well-being of its customers. If your place of business has a confirmed Covid case or is interested in taking further preventative measures, call SERVPRO of Jackson/Crockett County today at 731-423-9944.

Wood-Burning Fireplaces: Maintenance Tips

12/22/2021 (Permalink)

This is a picture of what was left of a home after a chimney fire.

By now, the extra fuzzy, thermal socks have been pulled out, a grocery run has been made for eggnog and hot chocolate, and now it’s time to crank up the fireplace!

Fireplaces are a great feature to have in the home. However, Fireplaces, chimneys, and chimney connectors are also three of the leading causes of house fires. Keeping the inside and outside of fireplaces clean can help prevent that! It is never a bad idea to hire a professional chimney sweep to come in and do a more thorough cleaning of the chimney in between each winter season. Before using the fireplace for the first time since last winter, there are a few safety and maintenance tips to consider!

1. Clear Debris From The Roof
• Aside from Santa, of course, leaves, pine needles, and other debris can land on the roof and fall into the chimney. Although chimney caps help reduce this risk, during the active fireplace season, homeowners should also inspect the roof for any unknown fallen tree limbs that may have broken off after a recent storm.
2. Remove The Ash
• When a fireplace is being used frequently, it is important to keep an eye on the ash levels building inside the firebox. An excessive amount of ash can cause fires to burn out quickly if not removed regularly. However, don’t clean out the firebox every time it’s used. Building and maintaining a fire is a lot easier if an inch of ash is left in the firebox. Excess ash should be discarded into a fireproof bin or used for other resourceful things such as garden compost or tossed on concrete to melt ice during a freeze.
3. Wash The Glass Doors & Hearth
• After an extended length of time, soot begins to build on the glass doors of the fireplace and hearth. If the glass doors are smudged, it may obstruct the homeowner's view of the fire and hinder proper fire maintenance. Water and soap are recommended for the thinner areas of soot on the glass, and a razor blade is recommended for removing thicker soot layers. For concrete hearths, oxygen bleach is recommended for cleaning. However, slate hearths require water and hydrogen peroxide. Water, a scrubbing brush, and specific brick cleaners are ideal for brick hearths.
4. Check The Smoke Detectors
• The use of a functioning smoke alarm is extremely important, but it is especially essential for winter fireplace maintenance. There should be a smoke alarm located inside and outside of every bedroom and on every level of the home. Homeowners should inspect the alarms regularly to ensure that they are working properly.

Tornadoes Terrorize Tennessee

12/16/2021 (Permalink)

Here in Northwest Tennessee, we are no stranger to severe storms and tornadic weather. However, recent storms have brought more devastation and loss than we have ever seen. A week ago today, tornadoes ripped through the Northwest, leveling towns. Many in our neighboring areas have lost their homes, businesses, church buildings, community centers, vehicles, and sadly, even loved ones. The land is literally scarred with the traces left behind by these tornadoes.

We are continuing to remember all of those whose lives were impacted by this storm, and we are “Here To Help!” The community has come together to support these victims, but there are still a lot of ways we can serve! SERVPRO of Jackson/Crockett County is ready to assist all those in need with our 24/7 Emergency Services!

As previously mentioned, tornadoes and straight-line winds caused severe damage to many homes. With the intense amount of rainfall we received throughout this storm, damaged roofs have created a passageway for water to run down and into the ceilings, walls, hardwood floors, carpet, and insulation. Fallen branches, trees, and loose debris knocked down several power lines as well. Many are currently without power, and will most likely be without power for the next several weeks.

SERVPRO specializes in water mitigation and mold remediation. We are fully equipped to extract intrusive water, and our experienced reconstruction team can help restore the damages as well! Our SERVPRO Professionals are also certified in restoring damaged items such as documents, rugs, and other household belongings.

We are “Faster To Any Size Disaster.” Whatever your need may be, call SERVPRO of Jackson/Crockett County today at 731-423-9944.

Freeze Warnings?

12/2/2021 (Permalink)

After the National Weather Service forecasts for freezing or sub-freezing temperatures, what is the first thing that comes to mind? Here in the south, milk and bread immediately become a top priority! However, before we rush down to the grocery store for milk and bread, we should probably check our pipes!

A freeze or sub-freezing warning is announced in our area when a significant drop in temperature is predicted for an extended period. Not only can freezing temperatures pose a threat to plants, animals, and people, it can also be costly for homeowners. If the pipes in your home are exposed to freezing temperatures, they can burst and cause tremendous water damage. 

The extent of precautions taken in the south might be very different from up north. States that experience cooler temperatures, freeze warnings, and snow storms regularly are better equipped and prepared to handle low temperatures and severe winter weather. However, there are things you could do to protect your home from experiencing any damage that is brought on by freezing temperatures. 

When a freeze warning is issued, it is important for homeowners to… 

1. Check The Thermostat
   • Setting the temperature of your home to 55°F or above can help prevent your pipes from becoming exposed to the cold. This is a good rule of thumb to follow especially if you are going out of town for several days and leaving your home unattended.
2. Check & Insulate Pipes
   • An inexpensive way to insulate your pipes at a moment's notice would be to wrap your pipes in heat tape. Heat cables with a thermostat control are also recommended. 
3. Open Cabinets & Let Your Faucets Drip
   • Allow warm air to circulate around your plumbing and pipes by opening the cabinet doors in your bathrooms and your kitchen. Be sure to relocate any cleaning products or household chemicals that children could come in contact with. Letting your faucet drip will create a continual flow of water through your pipes and can also help prevent your pipes from freezing.
4. Keep Garage Doors Closed & Interior Doors Open
   • Keeping your garage door closed during colder months can shield any water supply lines from exposure to freezing temperatures. In addition, to further circulate warmth throughout your home, keep interior doors open.

Checked Your Hot Water Heater Lately?

11/30/2021 (Permalink)

Have you ever heard your hot water heater pop? Is your tap water a brown or rust color? These are just a few indicators that you might need to check your hot water heater! SERVPRO of Jackson/Crockett County has responded to many water heater-related water losses over the years. It is important to remember to inspect your hot water heater at least 2 to 3 times a year for sediment build-up, excessive internal pressure, and rust corrosion. 

Sediment Build-up

If you have ever heard your hot water heater pop or make a knocking sound, you may have a build-up of sediment in your hot water heater. Sediment refers to the compilation of minerals inside your hard water. With time, sediment piles up at the bottom of your water heater tank. This layer of sediment creates an unwanted barrier between the water and the burner element. This problem will eventually force the burner to work overtime and will cause overheating. An excessive amount of overheating will deteriorate the tank. To avoid a build-up of sediment in your hot water heater, you should flush and drain your tank once every year.

Internal Pressure 

Your water heater tank will eventually spring a leak and burst if too much pressure builds up in it. To prevent this from occurring, the tank has a temperature and pressure relief valve. The T&P relief valve’s purpose is to release water, keeping the pressure down at a much safer level. Unfortunately, despite the valve, the extra pressure can deteriorate the tank over the years. Testing the T&P valve a couple of times a year can help alleviate pressure in the tank. Always keep the temperature of your water heater between 120° F and 125° F. If you set the temperature for anything higher than that, the chances of you increasing the pressure in your hot water heater tank are greater. Not to mention, you could scald yourself. 

Rust Corrosion 

If you have ever noticed that your hot tap water is a brown or rusty color, you may be facing rust corrosion. Since water heaters are made of steel, water will cause the tank to rust over time. As an internal rust protection element, a 3-5 foot anode rod rusts in place of the tank. After the rod begins to show signs of deterioration, it signifies to you that your water heater is next. To catch rust corrosion in your water heater, your anode rod should be inspected once every two years. The rod will most likely need to be replaced every 4 to 5 years. If you have softer water, you may have to replace it sooner. 

Thoughts Before Thanksgiving: Stove Safety Tips

11/23/2021 (Permalink)

"Faster To Any Size Disaster."

With Thanksgiving just around the corner, it is good to remember that Thanksgiving Day is the peak day of the year for house fires. It is easy to forget about that magnificent turkey in the oven while you are juggling kids, cleaning the house, setting the table, or greeting guests. Here are five safety tips to keep in mind while in the kitchen this Thanksgiving!

1. Keep Your Eye On The Prize
Try to avoid leaving the kitchen while you are cooking. A stovetop fire could be noticed, prevented, or quickly extinguished if you are present as soon as the fire starts. Being able to respond rapidly to a fire emergency can not only limit the extent of the damage to your home, but it also could save you or your relatives.

2. Keep Children & Dangerous Items Away
At all times, keep pets and children at least 3 feet away from the stove. Anything flammable such as fabric potholders, towels, rags, or paper wrappings, should be stored away from heat. Turning all of the handles on your kitchen pans inward while cooking will help prevent children from knocking the pans off the stove and onto themselves or the floor.

3. Know Your Limits
Many kitchen fires start when the cooking oil catches fire in the pan. While some electric range burners can reach exceedingly high temperatures, cooking oils can ignite when heated past 700 degrees Fahrenheit. To smother an oil fire, turn the knob to cut off the heat source, and put a lid over the fire. Removing the pan lid ahead of time can save precious time in the event of a fire.

4. Invest In A Kitchen Blanket
A kitchen blanket would be a practical and inexpensive asset to keep in your kitchen! In the event of a skillet fire, cover the skillet with this fabric to safely smother it! Better quality kitchen blankets contain the same material used in protective gear for firemen. They are lightweight and long-lasting. As the blanket smothers the fire, it also cools the flames by letting hot vapors pass through it. For the inexperienced, these blankets are safer to use than a fire extinguisher!

5. Call Emergency Responders & Prepare A Fire Escape Plan
Fire suppression is better off left up to the pros to handle. With cabinetry and other flammable items in kitchens, even smaller fires can rapidly grow out of control. In these situations, it is crucial to have a fire escape plan. Once you have evacuated your home, call the fire department. If it is a small, contained fire, use a fire extinguisher. However, if the fire grows, it should be left to the fire department to handle.

Don’t let that turkey get the best of you this Thanksgiving! Protect yourself, your loved ones, and your property from potential fires this holiday season!

Remember SERVPRO of Jackson/Crockett County! We’re “Here To Help” whenever you need us! Happy Thanksgiving from our family to yours!

We're In Hot Water Now!

11/10/2021 (Permalink)

Here at SERVPRO, we have seen the destruction a busted hot water heater can do to your home. Recently, we responded to a massive water loss caused by a leaking hot water heater underneath a staircase. The water traveled out of the staircase closet and into the basement den, two bedrooms, and second kitchen.

Since the homeowners spent most of their time upstairs, the hot water heater poured water into the basement of their home for hours undetected. SERVPRO promptly extracted all of the water from the entire lower level of the home. Afterward, the area required several days of drying to be thorough. 

We hope this is something you and your family never have to experience! Here are just a few hot water heater safety precautions to follow that may prevent you from having a similar fate.

• Eliminate Fire Hazards
  • Hot water heater tanks are quite large and not so pretty to look at. For our convenience, most hot water heater tanks are tucked out of sight. It is very tempting to use the extra closet space or area surrounding the hot water heater for additional storage. However, that is a recipe for disaster. If you have a gas water heater you should remove anything and everything near the water tank that is combustible. Never store anything like coats, jump ropes, garbage, or canisters of gas anywhere near your water heater. One crack in the water heater or a leak of fumes can form a chemical reaction. Combined with flammable materials can lead to a devastating disaster!

• Properly Ventilate Your Hot Water Heater
  • Vents that are not installed properly can cause fumes to travel throughout your home. Vents with improperly placed drafts or ducts can also cause fumes to funnel into your home rather than ventilate outside. It is important to make sure that your water heater vents are dip-free, that they are the same diameter as the tank’s diverter, that the vents are properly screwed in, and pointed in the right direction. 

• Test Your T&P Relief Valve Regularly
  • What is a T&P Relief Valve? T&P is short for temperature and pressure. The T&P Relief Valve was created to prevent your water heater from exploding if the temperature or pressure of the tank increases greater than a safe amount. Residential valves tend to fail, so it is wise to check your T&P Valve at least once a year. A faulty valve can result in tragic combustion. The explosion can result in extensive damage to your home, or more importantly, resulting in harm to you or your family. 

• Purchase A Carbon Monoxide Monitor
  • As previously mentioned, if your hot water heater is not properly ventilated it can also cause fumes to leak into your home. Gas water heaters should always be accompanied by a carbon monoxide monitor. Carbon monoxide poisoning is a colorless and odorless gas that silently kills many people each year.

Sprinklers

10/15/2021 (Permalink)

Over the years, SERVPRO has helped commercial buildings like schools, hospitals, apartment complexes, nursing homes, and hotels with many restoration services. Most recently, we responded to a substantial water loss at a hotel. A sprinkler head in a suite became damaged, setting off the fire alarm and triggering the sprinkler systems. As the sprinkler system showered the rooms, it soaked into the walls and damaged twelve rooms, three floors, and the majority of a side stairwell.

Our SERVPRO team was on site quickly, placing furniture on blocks to prevent further damage, extracting the pools of water left behind from the sprinkler system, and calculating our equipment placement. Our equipment was designed and strategically placed in the affected areas for the most effective drying results. This specific process also removes offensive odors, moisture, and humidity from the affected areas.

SERVPRO is “Faster To Any Size Disaster,” with our emergency services available twenty-four hours a day, seven days a week! If you are a hotel manager and find yourself in a similar, unfortunate situation, please don’t hesitate to give us a call! We understand that guest’s comfort and satisfaction are your top concern. Our mission is to make it "Like it never even happened," for you and your guests! 

Blessed With The Very Best

10/13/2021 (Permalink)

Here at SERVPRO of Jackson/Crockett County, we are blessed to have the best highly-trained specialists on our team! We are held to the highest standards of excellence through obtaining and maintaining the… 

• Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • IICRC is a non-profit organization for the Inspection, Cleaning, and Restoration Industries.
  • SERVPRO of Jackson/Crockett County is IICRC in… 
    • Restoration Certifications
      • WRT - Water Damage Restoration Technician
      • ASD - Applied Structural Drying Technician
      • AMRT - Applied Microbial Remediation Technician
      • OCT - Odor Control Technician
    • Textile Certifications
      • CCT - Carpet Cleaning Technician
      • UFT - Upholstery & Fabric Cleaning Technician
      • FSRT - Fire & Smoke Damage Restoration Technician
      • CCMT - Commercial Carpet Maintenance Technician

• National Air Duct Cleaners Association (NADCA) Certification
  • NADCA is the internationally recognized industry standard for HVAC cleaning and restoration. 

• Occupational Safety and Health Administration (OSHA) Certification
  • OSHA ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance.
  • OSHA is a 10-hour General and Construction Industry Training Program 

• Health Insurance Portability and Accountability Act (HIPAA) Certification
  • HIPAA is a U.S. federal law enacted in 1996 as an attempt at incremental healthcare reform. 

We are also proud to share that we were presented with the Bronze Chairman Award and are associated with the Crockett County Chamber of Commerce, Kiwanis, and Madison County Chamber of Commerce!

Our highly trained technicians at SERVPRO of Jackson/Crockett County are happy to help and are prepared to respond to any size fire or water disaster! We have the expertise to make your restoration or clean-up “Like it never even happened.”

Realtors, Are You Ready?

10/5/2021 (Permalink)

The real estate market is currently booming, and homes are going off the market in a matter of minutes from the time they are listed! Interest rates are way down, and depending on certain situations, listings are even being sold sight unseen! It is a seller's market, whether commercial or residential. However, for real estate agents, there are some situations a hot market will not fix. Years of dust and grime buildup, dirty ducts, overwhelming odors, signs of mold, and moisture can be major concerns, even deterrents, for customers. Never fear! Your SERVPRO Professionals are here to help bring your listing to top-show condition!

Not only can we professionally clean your listing, but we can also help increase your reputation as a real estate agent for providing high-quality listings that are ready to sell quickly! It is a known fact that first impressions are crucial. Fresh, clean homes sell faster, but not all listings are easy to show. 

Encouraging your clients to call SERVPRO Professionals before their house hits the market will help…

• Increase Market Value 
• Shorten the List to Sale Process
• Create a Reputation for Quality Listings & Quick Sales

Whether you are a buyer or seller's agent, impress your clients by being an informed resource. Our website provides helpful information on anything and everything related to the cleanup and restoration of residential and commercial property. Identifying potential deterrents will allow you to provide your clients with resources and solutions that eliminate their concerns.  

Here are just a few of the services your SERVPRO team provides that will help enhance the quality of your listing … 

• Duct & HVAC Cleaning 
• Mold Mitigation and Remediation 
• Carpet, Upholstery, Drape and Blind Cleaning
• Ceiling, Wall and Hard Floor Cleaning
• Deodorization 
• Crawl Space Inspections 
• Covid Cleanings 

Your SERVPRO team wants to help you and your clients make this sale as quick as possible and the most profitable! The condition of the home or commercial property does not matter. We are here and happy to help! Realtors, be ready and keep us in mind for your future listings!

Friendly Fall Reminders On Fires

9/30/2021 (Permalink)

It's that time of year again where mugs are filled with cider and hot chocolate, porches are filled with pumpkins, afternoons are filled with hayrides, nights are filled with bonfire parties, and yards are filled with colorful, fall leaves! Although these things make a wonderful combination, unattended campfires and dry leaves do not. As Tennessee's fall fire season is quickly approaching, October 15th through December 15th, your SERVPRO team wants to remind you to take extra caution when building campfires. Here are helpful tips and fire safety precautions to consider while attending or hosting fall bonfire festivities during this dry spell.

If campfires are permitted in your area, dry leaves and sticks should be cleared from it. Your fires should also be 25 feet away from any structures that have the potential to burn. Low tree branches and shrubs can also pose a threat and should be removed from the area also. To help maintain control of your campfire, keep it small, try to avoid burning on dry, windy days, and never leave a campfire unattended.

In an emergency, access to a water hose or a bucket of water is crucial. Dirt, sand, and a shovel are also beneficial resources for combating fires. Before leaving a bonfire, make sure that the bonfire is completely smothered. Keep an eye out for children or pets too close to the flames as well. It is important to teach children important fire safety tips if the fire becomes out of control such as stop, drop, and roll. Never hesitate to call 911 in the event of a fire emergency. It is better to be safe than sorry!

These are just a few fire safety tips your SERVPRO team wants to pass along to you! We care about you and your family's safety! Always remember that we are "here to help" whenever you need us!

Fall & Rainfall

9/30/2021 (Permalink)

Happy Fall! While fall leaves are beautiful, they can also cause ugly issues for homeowners when mixed with rainfall. Your friends here at SERVPRO want to remind you that if leaves are not removed frequently from your gutters, they can pile up and cause potential water damage to your home.

Here are a couple of reasons why regular gutter maintenance is so crucial during this time of year! Clearing debris prevents water accumulation, water damage, and fungal growth on your roof and in your home. Gutters, packed full of leaves, accumulate water along the roofline of your home as well as areas near the opening of your downspout when it begins to rain. When a blockage occurs, it begins to decrease the structural integrity, and longevity of your roof if not promptly addressed! If there are lockages in your downspout, it can also cause pools of water in your yard, unwanted drainage in your crawl space, and water ruts to form in your flower beds or yard. 

Not only does this accumulation of water cause damage to your yard and roof, but it also can cause leaks in the interior of your home. These leaks can cause water damage to your ceilings, ceiling lights, walls, and can even reach down to your floors. This has the potential to cause fire hazards as well as trap moisture in your walls. 

When leaks are left unattended for an extended period, mildew and other hazardous fungal growths such as algae, moss, mildew, and mold can be present. Fungal growth can decrease the aesthetic appeal of your home when it forms green and black spots that appear on your interior walls, roof, and exterior walls. More importantly, exposure to hazardous mold poses a direct threat to you and your family. 

If you find yourself facing any of these issues this fall, don't do it alone! Your SERVPRO professionals are here and happy to help you any way we can! We will make it "Like it never even happened,” so you can continue to enjoy this beautiful time of year!

TIPS FOR WHEN WATER HITS

9/20/2021 (Permalink)

After placing a call to SERVPRO for water damage, our certified crew is headed your way and is ready to get to work on restoring your home as soon as possible! In addition, there are a couple of things you can do to prevent any further damage while we are en route to your home. 

The first thing you can do is try removing as much water as you can by blotting or mopping. The second thing you can do is pick up any colored rugs, fabrics, books, and magazines to prevent these items from bleeding into the carpet. Third, do not use your household vacuum cleaner to soak up the water! Using a standard vacuum is extremely dangerous due to electrical hazards and will damage your vacuum. To achieve maximum drying, turn on your air conditioner instead. Fourth, to prevent your furniture from any further damage, place aluminum foil or wood blocks under furniture legs. 

No one knows what the future holds, but you do know who to call when the future holds water damage! Your team at SERVPRO hopes these tips are beneficial and can be used to help you in case of unexpected water damage.

When The Unexpected Happens

9/20/2021 (Permalink)

A month ago, many people in our neighboring counties experienced a great deal of devastating loss due to unexpected flooding. All the families whose lives have been changed forever by this tragedy are still weighing heavily on our hearts and minds. Many people are facing a lot of challenges and are still wrestling with what to do next. The water rose so quickly that, within minutes, homes, schools, businesses, and entire neighborhoods were underwater. Vehicles were swept into piles, and homes were completely ripped off their foundations. Not only did people lose all of their possessions, but some lost irreplaceable and precious loved ones as well. 

During a situation like this, we can not keep from imagining how a flood disaster would impact our lives and our community. We hope and pray that our community never has to endure such a tragedy, but your family here at SERVPRO wants to remind you that we care about our customers and our community. We are always one phone call away if you ever experience an unexpected disaster or severe water damage.

Why Our One, Four, Eight Is So Great!

9/14/2021 (Permalink)

Here at SERVPRO, we strive to “create happy customers”! This is why our three-step service response guideline is so important to us! Our certified crew is available for 24-hour immediate response emergency service. Our promise to you is that we will contact you, start mitigation services, and provide you with a report of your loss within only 13 hours of your initial call. Some exceptions may apply to certain conditions such as a local disaster compared to a regional storm disaster. However, our goal is to make it "Like it never even happened," as soon as possible!

Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to schedule services and estimates are free! Within four hours of notification, our SERVPRO crew is on-site to start the mitigation process. Within eight hours from notice of loss, a preliminary report of the loss will be communicated to the appropriate person by a SERVPRO Franchise Professional. In times of loss, we understand that time is of the essence, and we make it our priority to be there as soon as possible for our customers!

Water! Now What?

9/14/2021 (Permalink)

In the event of water damage, timely mitigation is crucial. Water takes the path of least resistance. If not extracted immediately, a substantial loss can occur. Saturated carpets, padding, subfloor, drywall, furniture, and draperies are among the most common losses homeowners face. In regards to water damage mitigation, the sooner the better! Here at SERVPRO, we offer a 24-hour immediate response emergency service, and restoring your home properly is our top priority! Knowing some emergency water damage tips beforehand can also be extremely beneficial in case of an unexpected crisis.

While we are en route to your home, there are several safety precautions and tips you should know! First, it is important to stop the source of the water if at all possible! Second, be extremely mindful of potential electrical hazards. Third, if your ceiling is wet, do not turn on ceiling fixtures and stay away from areas where the ceiling is sagging due to retained water! Also, do not use any appliances while standing on wet concrete, carpet, or floors!

We make it our mission to help our customers as soon as we possibly can, but these helpful tips can save you from additional loss and keep you safe! We take your water loss very seriously and know that time is of the essence to salvage as much as possible. Please, don’t hesitate to call us for any of your water cleanup needs!

The Domino Effect

9/8/2021 (Permalink)

"Faster to any size disaster!"

Our experienced team at SERVPRO has served our local community for over 30 years by being "Faster to any size disaster"! During the past 30 years, we have seen a great deal of damage to commercial facilities. Mold, fire, smoke, soot, humidity, and water are just a few of the disasters we restore for our customers. In particular, fire and water disasters are two of our most common restorations. They are more common because these two losses often go hand in hand and cause a domino effect.

For example, we responded to a dry cleaner’s urgent call after a pile of recently dried clothes melted a large clothes bin, causing it to catch fire in his warehouse. Thankfully, the fire was detected, and the sprinkler system was activated, containing the fire and preventing it from consuming the rest of the facility. What was left behind was a great deal of damage and soot, but that is not all! Water from the sprinkler system had traveled throughout the entire facility, causing massive pools of water and drywall damage!

Our SERVPRO team quickly jumped into action by using our special equipment and certified cleaning expertise! Not only did we remove all of the standing water and smoke, but we also restored the drywalls to their previous condition. We used the dehumidifier to remove the lingering humidity leftover from the water damage as well! No matter the size of your disaster or loss, know that SERVPRO is always willing to help you make your disaster "Like it never even happened."

Spring is HERE!

4/13/2021 (Permalink)

Spring is here and that means it is time for SPRING CLEANING!!!!! Growing up I remember always having to do spring cleaning at home. This was when we packed up all of our winter clothes except for a few sweaters and brought down all of your spring and summer clothes get them all clean and organized and then you cleaned the house from top to bottom. “White glove clean” is what we like to say.

With your business it can be very similar, we receive many calls in the spring to come and “spring clean” facilities. While January is the start of the year it is always nice to get everything clean and tidy when the temperatures start to warm up. Call us today to schedule your free cleaning estimate. We even do ducts.

Spring Cleaning Your Business

3/19/2021 (Permalink)

SERVPRO of Jackson/Crockett County works with many commercial businesses for water, sewer and biohazard clean up. One thing we also do is a deep general clean. Everyone loves a good Spring Clean even commercial businesses.

Many commercial businesses have been calling for deep cleanings to be scheduled. We have been cleaning rafters, walls, ducts, ceilings, etc. We can wipe away all evidence of 2020 and its craziness. SERVPRO holds itself to the highest of standard of clean.

SERVPRO of Jackson/Crockett County hopes that you will trust us and give us a call to help clean up your business. We will gladly give you a FREE estimate and walk you through the entire process that is catered to your needs.

Call us today 731-423-9944

When It Rains It Pours

3/19/2021 (Permalink)

We are so blessed to have gotten so many calls when we had the freeze back in February 2021. We were able to help so many business and homeowners. One call that stands out was a local business that was surprisingly the first call during the storm. We received the call that a pipe in the ceiling had burst. They had turned off the water but the pressure in the line had caused so much damage. They thought they had the pipe fixed and turned the water back on and a different spot burst from where it had frozen while the water was off. They had a huge mess. The temperatures had been so low that this happen 4 times all because the water kept freezing in the line because we had to turn the water off. The entire office had been wet at one point or another. We knew just how stressful that situation was of the business but we were so happy that they trusted us to just keep working even if the water just kept coming. Our goal is “Like it never even happened,” even if it feels like it will never stop. 

We Are The Best At Fire

3/19/2021 (Permalink)

We know many of us have had issues with small appliance in their homes in the past. We get calls about fry daddy’s, toaster ovens, toasters, microwaves, and pressure cookers. Recently, we received a call about soot damage which isn’t unusual. We get calls about soot damages fairly frequent. The soot damage was caused by the microwave. It seems the homeowner was heating up dinner in the microwave and it malfunctioned causing smoke and soot to fill the home. The smoke and soot left behind so much residue. That’s when the homeowner knew she needed to call someone and why not call the best.

The customer called us and we were able to come out and clean the residue from the walls to the ceilings to the floors and cabinets. If you ever find yourself in a predicament that you need fire clean up, call the best in the business and that is us.

Fire, Water, And Supporting Fire Fighters

3/19/2021 (Permalink)

Most times when people hear the word “fire” they think flames and burns. But in our case that’s just the origin in which the damages started. What most people don’t realize is that in the case of a fire damage there is often times water damages along with that. For instance, when you have a fire damage the fire department will come in and put the fire out with water. There is a full process when putting out a fire and each fire is completely different. A fire can destroy everything in just a matter of a couple of minutes. Time is of the essence and water is the worst enemy of most fires. We are so thankful for all of our local fire departments that we have had the luck to be supporters of. 

Who Will You Call When Fire Causes Chaos To Your Life

3/18/2021 (Permalink)

Fire can be a harsh yet amazing thing. I love Spring and Fall, getting to sit around the fire pit roasting marshmallows and laughing with friends are some of my favorite past times. The fire can be so nice and cozy but it can also be fierce and unforgiving. 

Fire knows no boundaries. It will attack your home, clothing, your favorite teddy bear, your wedding dress, everything. One thing that is just as destructive is soot. Soot will attach to everything and can ruin your most precious possessions. We at SERVPRO take time to learn the best practices to restore your favorite things to pre-fire conditions. While pre-fire condition is not always achievable we always do our best to exhaust all means to get there. Our goal and motto is “Like it never even happened,” and we stand by that.

Family and Work

3/18/2021 (Permalink)

Since 1991 David and Diane Caldwell have been successful owners of SERVPRO. SERVPRO is not just a business to them it is a family. People that come to work here know that you not only have a job but you are not apart of the family. 

David and Diane own 3 franchises and operate out of 2 office locations. When they first started it was just them, a truck, and dream. Now as we approach 30 years they have built something that most people only dream of, not only with the business but with the culture of being family. When you come to work at SERVPRO of Jackson/Crockett County you are welcomed with open arms into the family. That’s why SERVPRO, because you will find nowhere else that has people who work with such pride day in and day out.

Soot Damages Caused by Boiler

3/18/2021 (Permalink)

With recent events of low temperatures, we had many people call about damages to not only their home from water, snow, and ice but also fire and soot damages. 

The most recent unique job that comes to mind is a boiler causing soot damage in a home. Boilers are typically older and not as well known anymore. This particular instance was cause when the temperature in the boiler got too high causing a spark which in turn caused a flame that spread soot throughout the entire home. Luckily, that was the extent of the damages. SERVPRO of Jackson/Crockett County was able to come into their home and clean the soot from all surfaces leaving the home “Like it never even happened.”

Call us today for any of your commercial or residential needs.

Tornadoes Are FAR From Logical

3/16/2021 (Permalink)

April Showers bring May flowers. But there is also a chance for there to be a tornado and those flowers will not make it to May to see the beautiful sunshine. 

In Northwest Tennessee, we tend to get lots of straight line winds along with favorable conditions for tornadoes. Many people not from here wouldn’t think that to be true, but being a Tennessee Native born and raise I know that to be the case. 

Last year my parents neighbors home suffered from tornado damages, while my parents home was left unfazed. Tornadoes are very unpredictable but even less logical when it comes to route of destruction and how one home can suffer so much damage and the next can look like nothing happen. 

Growing up one of my favorite movies was Twister and even now I love watching it. I feel like it tries to bring a logical nature to something completely spontaneous. Kind of like SERVPRO we try to bring calm and ease into your life when everything seems to be going wrong. That’s why we stand by “Here to Help.”

Be Prepared For Rainfall

3/16/2021 (Permalink)

While severe weather impending weather approaches our area, we have a few tips for you to make sure you hopefully avoid a water damage. 

?? Be sure to keep doors and windows closed to assure that water doesn’t come in

?? Check your gutters before any rain starts to make sure that there are no blockages so water is free to flow

?? Make sure if you are in a flood zone to take the precautions to avoid water coming into your home

?? Make sure your basement doors are protected from the intrusion of water

These are just a few tips that could help you to prevent a potential water damage to your home or business. With the amount of rainfall we are said to expect we hope that you find these tips helpful.

SERVPRO=One Team

3/12/2021 (Permalink)

When the south-central region of the United States endured below-freezing temperatures for multiple consecutive days, they turned to one brand to help restore their homes and businesses that were affected by burst pipes and water damage: SERVPRO. As the temperatures dropped, the number of customers affected by flooding caused burst pipes to quickly increase. By the end of the week, tens of thousands of home and business owners were calling SERVPRO to mitigate the damage. There’s a reason why during the most historic cold snap in 70 years, residents of the south-central and southwestern part of the United States called SERVPRO. In fact, there are about 1700. These 1700 reasons show up in the form of franchises and crews that have left their home states, some for extended periods of time, to travel with their equipment and assist local franchises in the restoration of these homes and businesses that suffered water damage. The amazing thing about choosing SERVPRO of Jackson/Crockett County is that our customers don’t just get access to one restoration company, but they partner with a trusted name in the restoration industry that has access to a network of franchises that are willing to come and assist in historic events such as the one we as a region experienced in February of 2021. So no matter if it’s hurricanes or freezes, SERVPRO is always ready to unite forces to help a region restore its communities, living true to the tagline: One Team.

5 Reasons Why You Should Choose SERVPRO Every Time

3/12/2021 (Permalink)

24-Hour Emergency Service

Unfortunately, disaster can strike at any time, and when it comes to water damage after a storm, time is of the essence. Every second a structure is exposed to water increases the chances of mold growth.  Our SERVPRO of Jackson/Crockett County team is on-call 24-7, including holidays, to help after a storm. The professionals at SERVPRO are available 24-hours a day and work to provide storm restoration services for both residential properties and commercial buildings. They respond to calls quickly to minimize damage and, in turn, the costs of cleanup and restoration. 

Certification and Experience

It is very important to have experienced professionals when dealing with water or fire damage. Look for a company with certifications backed up by real-world experience. The technicians at SERVPRO are all IICRC certified. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high-quality standards for restoration companies. Employees at SERVPRO are constantly learning new techniques through e-Classes and certification training. 

Advanced Technology

Storm damage restoration is a complex process and requires advanced technology. Choosing a restoration company with the proper tools is crucial to minimizing damage. SERVPRO only uses the best technology and equipment, including water removal machines, moisture exposing tools, and deodorization materials. They have access to equipment housed in over 1,700 franchises and even have designated disaster recovery teams.

Locally Owned and Operated

Locally owned companies are more invested in ensuring communities bounce back after major storms. Their clients aren’t just clients—they’re neighbors, friends, and family. SERVPRO is a nationwide franchise, but each franchise is locally owned. This combination gives home and business owners the best of both worlds: the customer care and localized knowledge that comes with a local company and a large corporation's resources.

Familiar with Insurance Requirements

Storm damage restoration can be stressful. However, dealing with insurance providers afterward can be even worse. The best storm restoration companies are familiar with all major insurance providers and provide assistance with the claims process.

Proper Smoke Alarm Maintenance Could Save Your Property

3/12/2021 (Permalink)

We’ve all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA (National Fire Protection Association) about how to maintain your smoke alarms. 

1. Smoke alarms should be maintained according to the manufacturer’s instructions.
2. Test smoke alarms at least once a month using the test button.
3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

We can make your house a home again

3/12/2021 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Jackson/Crockett County professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Jackson/Crockett County has the expertise to help make your house feel like home again.

Showers May Bring Flowers, But Downpours Cause Damages

3/12/2021 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season.

However, when April showers are more like torrential, relentless downpours we could face a flooded basement and other water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

Elevate: Keep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valves: These valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basement: Use a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We take care of it all

3/12/2021 (Permalink)

When it comes to customer service, we make continual efforts to make sure that not only you are satisfied by all parties involved are happy with the services we provide. We stay in constant contact with your insurance adjuster, agent and carrier to make sure all parties involved are informed with the services we provide and the progress that is made during the claim. This is paramount to us! A perfectly satisfied customer is a repeat customer! The relationships that are forged by premier customer service provided to each and every home owner, business owner and insurance agent mean so much to us. It only takes one bad job to cancel out a thousand "great outcomes." We strive to make sure that doesn't happen.

Hot to protect your home

3/12/2021 (Permalink)

You control every aspect of your home, from your decor to the temperature of your ac. Disaster and destructive damage is the last thing you would want to happen to your home. Water damage is especially destructive and can ruin a home within minutes. Although you can't control when or if you will have water damage, there are a few things you can do to minimize your risk. 

1. Water Heaters: Water heaters will not last forever. Over time, corrosion will damage the tank and cause leaks. However, you can prevent this by installing a tray or drip pan under your water heater. 
2. Groundwater infiltration: We recommend installing a sump pump to alleviate groundwater from flooding your home. Install an emergency generator so the pump will always be ready to operate at all times. 
3. Sewer Back-Up: To prevent your sewer from backing up, make sure the main wastewater pipe is fitted with a backflow valve. This valve will need to be inspected regularly by a plumber. 

What Is Considered Commercial?

3/9/2021 (Permalink)

When people talk about commercial jobs I use to just think that was factories and places like that. I never thought of commercial being hospitals and clinics. But it makes sense. 

We have been so lucky to have really great relationships with various local businesses, hospitals, and clinics. Being able to work with so many clinics and hospitals is such an honor. We have many IICRC Certifications which hold us to a very high standard when it comes to cleanliness and restoration. 

In our business, you cannot cut corners. Cutting corners could lead to further damage or future problems. We are the best in our industry because we hold ourselves to the highest of standards. This is why we are trusted my many hospitals and clinics who have a reputation for being very clean places.

What do I do? What do I do?

3/8/2021 (Permalink)

What do I do if I have a pipe burst? What if my roof is leaking but I don’t know where and I am afraid the water is going to damage my floors?

First of all, turn off your water either at the source or the water to the house. Doing this will prevent further damage. 

After turning off the water, we recommend getting a plumber in to then fix the source in which the water damage is being caused from. 

Once the source of the water is taken care of is when we come in. We can assess the damages and then build a plan to save what we can and then demo or setting equipment can happen. 

When coming in to your home or building our main focus is to not cause more damage and to do everything in accordance to our standards while also getting you back “Like it never even happened,” as quickly as possible.

Do you love where you work?

3/3/2021 (Permalink)

Many times I have been asked how it is working at SERVPRO. I always tell people the same thing, “I love being here and it is such a great place to work.” The culture and environment at SERVPRO of Jackson/Crockett County is really different than any other I have ever been in or heard of. Here at SERVPRO of Jackson/Crockett County we don’t have one specific job. Now don’t get me wrong we all have our job titles so that we know our main focuses but everyone here does every job in the facility. Marketing works in the field, the crew helps Marketing on Live Videos, I have even been on jobs with the owners of the company. The fact that the owners are willing to get dirty and do the job speaks volumes to me. While I believe that SERVPRO as a whole is an amazing company, I believe the 3 Franchises my owners own are the best!

Hotels have water damages too.

2/12/2021 (Permalink)

In the past few months more and more hotels have been calling us for many of their needs. These needs range from carpet and tile cleaning to water losses on a new construction and everywhere in between. 

Recently, a contractor left a water valve open on a new construction. This cause water to affect all 5 floors of this hotel. Luckily, they called us and we were able to get there ASAP. We were able to save much of the new materials because they acted so fast in calling us. They didn’t try to do it themselves to “save money.” They waited for us to get there to make our evaluation and start our process. 

Many people try to start the water mitigation themselves and that they don’t realize is that they could be costing themselves more money in the long run. 

Best advice for a water damage

1. Get the leak stopped, sometimes you need a plumber.
2. If there are electrical outlets affected you will need to turn off the power.
3. Turn off the water if the water damage is from a water line in your home. 
4. Always avoid the puddles of water as you could fall and or they could be electrically charged.

"Like it never even happened."

2/12/2021 (Permalink)

Our motto/catchphrase is “Like it never even happen.” That’s the main answer to the question “Why SERVPRO?” We not only clean up the water or soot but we also do Reconstruction. We can make honestly fix your home or person belongings “Like it never even happened.” 

We work extensively to provide our crew with not only the correct tools to do the job but also give them the right training to complete the job. We like to think of ourselves as a “One Stop Shop” so that people just like you don’t have to worry about who they will get to do what. We can do everything for you and be with you from the beginning of the process to the very end to help everything go smoothly. 

Winter Storm Warning

2/10/2021 (Permalink)

With a Winter Storm Warning set in place for this week, we are preparing for temperatures to be below freezing for multiple days. The weather reporters have been stating there is a potential for ice/freezing rain during the time of the Winter Storm Warning. This could cause power outages in our area. One thing that I hope you have already taken care of is your gutters. Your gutters need to be clear of any and all debris such as but not limited to twigs and leaves. Making sure these are cleared out will help to not cause ice build up and lower the potential for a loss. Low temperatures can be harmful to our homes in so many ways but staying prepared for the possibility of snow or ice can help reduce the possibility of a loss.

Frozen Pipes

2/10/2021 (Permalink)

Below freezing temperatures for multiple days can wreak havoc on your homes pipes if you are not cautious. Making sure your home is Winter Storm ready is the best way to protect your home.

SERVPRO’s Tips for Keeping Your Home Safe

1. Make sure your pipes are properly insulated. This includes the outside spigots as well. This an exposed pipe on your home that would potentially cause a water damage.
2. Let your faucets drip. Moving water has the least potential to freeze. A steady drip would be ideal.
3. Leave your cabinet doors open. This allows heat to get to those pipes under your sinks. (Keep in mind to put your cleaning supplies in a closet if you have little ones or pets)

If your find yourself in a bind from a burst pipe don’t hesitate to call us. We are a 24/7 Emergency Service.

We can help you weather the storm

2/4/2021 (Permalink)

When people talk about storms in the South many of us think tornadoes or rain. We don’t tend to think about snow storms or ice storms in our area. Past years have proven that winter storms can happen here. A few years ago we even had ice dams happen on peoples roofs, that was something we had never seen before. 

While we have had some cold days, Tennessee has had a very mild winter so far. But as any true Tennessean would know being in the beginning of February winter will last through March. That means those temps can drop out of nowhere and be in the 20s for a couple of days and then next thing we know it will be Spring. 

One thing that we of SERVPRO of Jackson/Crockett County want you to remember is that whether it is a snow storm, tornado, or flood we will still be there for you. “Like it never even happened.”

Franchise 500 and SERVPRO

2/4/2021 (Permalink)

Entrepreneur Magazine

There are so many great things about SERVPRO. 

While SERVPRO of Jackson/Crockett County is locally owned and operated, we are also part of something bigger. We are one of over 1,400 Franchises in the US. Our corporate office is located not far from here in Gallatin, TN. 

SERVPRO was recently ranked in the top 10 of best franchises in America by Entrepreneur Magazine’s annual Franchise 500. We continue our streak of being #1 in our industry for at least the last 21 years. We were also featured on the back cover of the magazine this year. Mentions such as this are one of the many reasons we take much pride in what we do here at SERVPRO.

You can read all about it here.

Are you Certified: SERVPRO CLEANED?

2/3/2021 (Permalink)

Call us today!

Since covid-19 started many commercial companies have been working hard to protect their employees with a recurring cleaning schedule with us through our “Certified: SERVPRO CLEANED” program. We have done places from large industry factories to small local offices. We take pride and care in each individual job as if it was for our own families. 

We understand that during these uncertain times that it can be very scary. Luckily, we are here to help. Our product is EPA-Certified, hospital-grade disinfectant. It is safe on food prepping areas.

SERVPRO of Jackson/Crockett County is committed to helping you feel safe in your home or business. Call us today for your free quote. We can get you scheduled same day or next day.

Fire Devastation

2/3/2021 (Permalink)

Fire damage can be completely devastating. Fires can be unpredictable. They don’t discriminate against what they destroy. If it is in their way it will quickly destroy it. But what many people don’t know is that when a fire disrupts your life there are things SERVPRO can do to help save/restore your personal property. 

Once the scene is cleared and safe for our crew to enter, we do our best to get any and everything we can salvage. We want to speak with our customers also to make sure we know exactly what is important to them that we find and retrieve if possible. After we leave the scene our fire crew works hard on trying to restore your personal property back to pre-fire condition.

Each fire is different. But while each and every fire is different one thing remains 100% the same, people and the way we care for them and their property. We do our best to make each and every customer feel like family when we are working with them.

Freeze Storms

12/29/2020 (Permalink)

Storm Damages can range from Tornadoes to Flood Waters to Frozen Pipes even Ice Dams. In Tennessee Frozen Pipes and Ice Dams seem so far from reality but they can and have happen here before. It is possible to happen again. 

The signs of winter are upon us, frost on windshields, temperatures dropping. Low temperatures along with uninformed homeowners and tenants are the main causes of frozen pipes.

Here are some tips on how to avoid Frozen Pipes:

1. Keep garage doors closed, especially if there are water supply lines in the garage
2. Open kitchen and bathroom cabinets doors to allow warmer air to circulate around the plumbing especially if connected to exterior walls
3. Let the cold water drip from the faucet. Running water helps prevent freezing pipes
4. Keep the thermostat set to the same temperature day and night.
5. If you plan to be away during the cold weather, leave your heat on in your home.
6. For long term solutions, insulation should be installed in attics, basements, and crawlspaces. Also, seal all cracks and openings around windows and doors.

Always take steps to protect your home for all peril.

New Year, Same Covid

12/28/2020 (Permalink)

Many people are still very nervous about COVID-19. And to many people's surprise it didn’t go away after the 2020 election. Many are still hoping it goes away after the New Year but in Tennessee cases are still on the rise all around us. We are doing preventative and positive cleanings everyday. Most days we can schedule your cleanings same day or next day depending on our schedule or the time of day. We are working hard to help you get peace of mind during this very uncertain time. It’s been going on all year but we still are uncertain of this illness. SERVPRO is always here to help.

Water Damage Doesn't Have to Ruin Productivity

12/28/2020 (Permalink)

When water damages happen in our homes it can be very inconvenient but when they happen at our jobs it can be even more stressful. SERVPRO of Jackson/Crockett County tries to help get your business back to working order as soon as possible. We understand you not only have to worry about getting your business back on track but also the fact of not wanting to have your employees out of work. That’s why we make it our goal to work quickly and diligently. We are here 24/7 to make sure your business never has to wait until morning to start the restoration process.

Water Source

11/9/2020 (Permalink)

A water source can be from anywhere inside or outside your home or business. We have a few tips to help your home be protected from a potential water hazard while you are out of town.

Tips for keeping your home safe from a water damage

Turn your water off at the main valve, if possible

Have someone periodically check your house while you are out of town

Make sure all of your water faucets are off

Do not leave with your dishwasher or washing machine on during a cycle

Take steps to prevent your piped from freezing if you are traveling during the winter months

These are just a few quick tips to think about before traveling. We want to make sure you have peace of mind whether you are at home, on vacation, or traveling for the holidays.

Water Damage Vs. SERVPRO

11/4/2020 (Permalink)

We have had several hurricanes this year. And while we are not along the coast we still get the after effects caused by these storms. We end up with lots of wind, rain, and ground water. 

This can cause many stresses on our homes. Employees at SERVPRO are trained on handling each scenario when dealing with water damage. We follow strict guidelines to make sure we don’t cause more damage and to keep your home or business safe from potential peril in the future. 

Water left untreated can cause significant mold and other micro organisms to grow. You also do not want to over-dry your home or business. Many materials have some amount of moisture already in them. By over-drying, you can harm the integrity of the material. There is a balance of moisture in the air to the walls and floors. Moisture too high can cause it to be soft and flimsy, moisture too low can cause it to be dry and brittle. 

SERVPRO is trained and certified to make sure we know and understand the perfect balance. We are held to the highest of standards to take care of your home without any worries. We understand that water damage can be super stressful. We want to help ease your mind and take some of the stress off of you.

What You Should Know About Black Water

4/21/2020 (Permalink)

Immediately after experiencing life-altering flooding in Jackson/Crockett County the first thing you probably want to do is start dealing with the water damage from the flood. Before diving in to the problem it is important to know about the associated dangers of black water. 

What is this water and why should it be avoided? 

Black water is liquid presumed to house multiple contaminants. It could contain: 

• Fecal matter 

• Urine 

• Used toilet paper 

Sewage systems frequently become compromised and leak after water damage, they can pose health threats to those who encounter the dirty liquid. 

It’s also important to be aware of gray water. That type often comes from washing machines, dishwashers, sinks and showers and is not immediately as dangerous as the black variety, but can become more hazardous after 48 hours of contact with building surfaces. 

How can you stay safe from contaminated water? 

The best way to limit your exposure to hazardous water from flooding is to limit your exposure to it. Instead of trying to handle the cleanup process yourself depend on our SERVPRO team to assess the damage and tackle the steps necessary for a thorough restoration of your home. 

Black water is a likely contaminant after a flood, and it’s a primary reason why you should not deal with the water damage on your own. Contacting a professional team to assist with damage from flooding gives you greater protection from possible risks and increases the likelihood of positive outcomes.

Call us at (731)423-9944 for more information on mitigating storm damage and how you can be prepared.

Leak Has Been Found!

4/20/2020 (Permalink)

Water damage can occur in many different shapes and forms. There are times that it is something that happens quickly and all at once and on the other hand it can happen slowly. A customer called me today about a water damage. The damage originally appeared as a leak around the toilet ring. The homeowner changed it out and it seemed to have been fixed. This was a couple of weeks ago. Today he leaned against a wall in his garage and the wall crumbled. Leak has been found! Unfortunately, that’s not how you want to find it but thankfully they thought of us first and foremost. SERVPRO of Jackson/Crockett County is always here for you 24/7, 365. “Like it never even happened.”

My Neighbors House Had a Fire, Should I Be Concerned?

4/20/2020 (Permalink)

A question I was once asked: Can my home be affected by a fire in the house next door? The answer is yes! Let SERVPRO of Jackson/Crockett County do an inspection of your home and find out if smoke and soot has penetrated the interior of your home. It is common for the houses on either side or behind a home that has had an extensive fire to have smoke and soot residue. It can get into the attic and even into the interior of the home by being drawn in through the HVAC system. Depending on the materials that were in the actual fire the soot and smoke residue can be very corrosive to different items in your home. Let SERVPRO of Jackson/Crockett County inspect the HVAC system and the interior and remove any smoke and soot therein.

Because We Care and We Give Back

4/14/2020 (Permalink)

During this very uncertain time of the covid-19 pandemic many of us are stuck at home and bored. We also have those people on the other side of the spectrum who can’t miss a day of work because what they do is so important. I am talking about our First Responders. Fire and Police Departments never close. They are here to maintain order and keep us safe. That is why we are taking this time to try and give back to a few of our local communities during this time. They are putting their lives at risk even more so now than before. They don’t know who they may come in contact with, whether they have been sick or mentally unstable due to seclusion. We are so proud to know they are out there doing what they do best. We have been able to give back to our communities by cleaning some of their facilities during this time so they can stay healthy while trying to protect us. We at SERVPRO of Jackson/Crockett County can not express how much we appreciate all of our First Responders out there for everything they do to keep us safe each and every day.

Because You Always Matter

4/13/2020 (Permalink)

Many commercial businesses are calling.

The phones are ringing off the hook.

We love it so much! We love putting you first. We are cleaning so many Police Departments, Hospitals, Industrial Facilities, the list goes on and on. We are so glad so many people trust us to help clean their facilities during their very uncertain time. 

We are all scared since we don’t understand covid-19. There isn’t much information on this virus but scientists are learning each and everyday more and more. We appreciate each and every person and business that is trusting us during this time. We know that even during times like this you still need someone to be able to be there for you, not only for cleaning but for water, storm, and fire losses and restoration. 

At SERVPRO of Jackson/Crockett County we are still here for you. 24 hours a day 7 days a week. We are so thankful for all of our customers. Call us for your free, no obligation quote today. Ducting cleanings, mold, water damage, strange odors, proactive/preventative covid-19 cleanings, call us. We can do it all. Locally owned and operated for over 28 years. We don’t just want to satisfy people, our goal is to “Create a happy customer.”

Tornadoes After Dark

4/13/2020 (Permalink)

Although the Volunteer state sits outside of the typical Tornado Valley, we know that we have our own little Tornado Valley. We get around 29 tornadoes per year. I don’t feel that this is the most surprising fact I have read. However, the amount of how many touchdowns after dark was alarming. Over 50 percent of the tornadoes we have in Tennessee touchdown after dark. That is the highest in the United States. Now that part is shocking to think about, but once I did think about it I realized that is most likely pretty accurate from what I have noticed in my lifetime. 

Tornado damage can be not only stressful but also very hard to predict and prepare for when it comes to protecting your home. After the tornado has passed that’s where we come in. We can help from the disposal of fallen debris to the water damage and storm mitigation to the final touches on your reconstruction. We can help get your family back to normal “Like it never even happened.” 

Our goal is to keep you in the loop from beginning to end to make you the most comfortable even during the most uncertain of times.

No, Just Me

4/13/2020 (Permalink)

Have you ever been sitting at your desk at work and one of the ceiling tiles just crumbled and fell down? No, nobody, just me? Okay, well this happened to me at an office I use to work in. We didn’t think much about it because why would we? We just cleaned up the debris and mess and put a new one up there. What we didn’t know was that water was due to the tiniest little hole in the roof letting just the smallest amount of water drip through to the ceiling tile. We also didn’t realize that this incident would cause many more problems because we didn’t do anything to fix the situation. This caused mold in the ceiling along with under the carpet and the baseboard because it wasn’t dried out properly. Putting a towel down or a little box fan isn’t going to help that kind of situation. So luckily we had SERVPRO on our side to come in and deal with the mold issue we ended up having along with the smallest pinhole in the roof. 

I know what you are thinking: that sounds like you could have prevented it. Yes, we could have, but as an outsider looking in that is easy to think. But think about the incidents in your home or office that you play off as nothing or something minuscule and later you figure out that you actually made it worse by sweeping it under the rug.

SERVPRO of Jackson/Crockett County is here for just that. Call us today so we can treat your water or mold issue. 

Fire Damage Process

4/6/2020 (Permalink)

Fires can be super scary. Once he fire department comes and goes, you realize how much of a mess if left to clean up and you begin to wonder if your life or home will ever be back to normal. SERVPRO is trained to help get your home back to normal as best as possible. 

First when we get the call (day or night) we have one hour to call you and get in touch. We have 4 hours to get there. Most of the time depending on drive time, we will be there quicker. Once we get there we inspect the damage to see what our plan of action will be. We talk to you to find out what is most important to you, what you are worried about, and what the arrangements will be. We will figure out if your home will be safe, did the firefighter break out a window or kick in a door, will you be able to stay there or will you need to be relocated. You are our main priority at this point. 

Then we get to work, moving out all of your contents either to a pod on site or to a secondary location that we can inspect everything. While moving everything out we will handle your belongs with the upmost care, we will tag everything along with taking picture documentation. Once everything is brought to cleaning we will clean it will a dry sponge to get the top layer of soot off before we start cleaning with a wet cleaning product. Fires leave behind an acidic film so our cleaning solutions are alkaline to bring the acidic level back to neutral. 

Once everything is out of the effected areas of the house we start deciding if there is structure damage. We will clean the walls from bottom to top. After we clean everything we will bring in an ozone machine that will clean the air changing the oxygen(O2) to ozone(O3). This can take a couple of days or longer sometimes depends on the level of damage. This process will also be done to your contents to help get the smell of smoke and fire out.

You never know when disaster will strike. Luckily we know exactly how to handle any situation. Call SERVPRO for all of your disaster needs. We will always be there for you quickly.

Why SERVPRO is the Best

4/2/2020 (Permalink)

SERVPRO’s across the nation are doing our part to help flatten the curve. We are still working but we are cleaning our offices and vehicles even more often than usual to help make sure that we aren’t spreading germs to each other and to our customers. We are wearing masks and gloves on all job sites, we are doing our best to minimize face to face contact with our customers, we are also locking down our buildings to prevent our customers coming in to the offices. We want to not only protect our workers and their families but also our customers and their families as well. We understand this is a scary time but this is what SERVPRO is trained for. Our products and techniques are in accordance to the CDC and local authorities guidelines.

We are able to do preventative cleanings and have done several to homes and businesses. SERVPRO is here to put your mind at ease so that you don’t have the extra stress during this stressful time. We treat you like family because that’s what matters most to us is our customers and their families. 

Aside from us cleaning your home or business remember to do your part to flatten the curve. 

• Wash your hands often
• Cover your cough or sneeze
• Wipe down high touch areas everyday with EPA-certified, hospital strength cleaner
• If you have fever or cough please stay away from others and seek medical attention
• Social Distance

Listen to the CDC and local authorities, they are doing their best to keep us safe.

Commercial Cleaning

3/31/2020 (Permalink)

When it comes to commercial cleanings, it’s not something anyone takes lightly. People who work in these environments are typically in close proximity to one another during their work hours. Right now with it being flu season along with covid-19 going around it’s hard for these people to social distance. That’s why the fogging we do is so important. We care about your employees' health as much as you do. At SERVPRO of Jackson/Crockett County we work quickly and efficiently so your crew can get back to work quicker. We work closely with you to make sure you are getting what you want and so that we are explaining every detail precisely. We always want our customers to feel heard during this process. We have highly trained professionals who know the latest techniques and best strategies when it comes to cleaning your office or commercial building. Our products are hospital grade and EPA-approved. The CDC recommends cleaning high-touch surfaces such as counters, tables, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and computers. Other spaces mentioned in the CDC guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving
• Counters
• Carpets/Rugs
• Handrails
• Elevators
• Playground Equipment
• Fitness Equipment

SERVPRO of Jackson/Crockett County can help you and your business get back to doing what you do best. Call us today for your commercial cleaning.

How Do I Clean the Odors Out of The Air of My Home?

3/25/2020 (Permalink)

When house fires happen, they can leave a smokey odor behind that is unpleasant and not safe to breathe. At SERVPRO of Jackson/Crockett County we have an ozone machine that is used to clean the air. Ozone machines take the odors out of the air without the use of chemicals. 

Ozone machines can be used to clean the air of a room of a house or the entire floor of a building. These machines have a wide range of uses. Ozone machines can be used to deodorize from pets and food odors as well. 

How does ozone work?

We go in to the home and remove all living things such as; pets, people, plants, etc. Ozone is a small machine that plugs in to a regular outlet. How this works is the machine breaks down the oxygen (O2) and converts it into ozone (O3). By using this machine it cleans the air without using any chemicals making it safer and easier to clean the air in your home.

If you have any odors in your home , call SERVPRO of Jackson/Crockett County to assess the situation. We have the knowledge and tools to effectively remove odors in your home or business.

Tornado Drill Day

3/25/2020 (Permalink)

If anyone is like me, I got so tired of tornado drills in school. I never understood why we had to sit out in the hallways on our knees with our heads down. Now that I am older I realize they were just trying to keep us safe for the possibility of a disaster. We at SERVPRO of Jackson/Crockett County suggest you do a Tornado Drill at your home or business at least once a year. This keeps it fresh for everyone. You need to know where to go in case your ever need to get to a safe spot quickly.

• Seek a small interior room or hallway on the lowest floor possible.
• Stay away from doors, windows, and outside walls
• Stay in the center of the room and avoid corners because they attract debris
• Avoid auditorium, cafeterias, and gymnasium, wide-span roofs

If a disaster should strike your home or business SERVPRO of Jackson/Crockett County is ready 24/7. Call us to help get you back on your feet “Like it never even happened.”

I Have Mold. What Do I Do?

3/25/2020 (Permalink)

There is a lot of confusion and misunderstanding about the topic of mold. Some restoration companies make claims to remove all mold from your home or business. This is false. Mold spores occur naturally almost everywhere. Microscopic spores float along in the air and can enter into your home or business through windows and HVAC units.

• Mold is everywhere
• Mold thrives on moisture. Mold spores can quickly grow into colonies when exposed to water.
• Before mold remediation can begin, all sources of moisture or water must be addressed or the remediation was for nothing and the mold will return.
• Mold often produces a strong musty odor.
• Higher than normal humidity indoors can support mold growth. It is best to keep indoor humidity below 45%.

If you suspect mold growth in your home or business it is best to call a certified professional like SERVPRO of Jackson/Crockett County to address this situation. Our technicians are trained in how to properly treat each mold strain. We also test the mold to be 100% sure on how to remedy your exact mold type. 

It's just a little storm damage.

3/25/2020 (Permalink)

Have you heard a neighbor or friend say, “Oh, it’s just a little bit of storm damage. That’s not a lot of water. It’s fine.” They aren’t the “mold experts” and most people don’t even actually understand mold. 

Most of the time when you talk about storm damage, you are talking about the roof or the trauma to the exterior of the structure, may it be your home or business. Storm damage can cause mold as well. Bare with me, I know that sounds crazy but a small about of moisture can cause mold to grow and spread. Since mold is in the air in the form of spores when storms cause damage to homes it is likely for the spores to enter our homes and multiply into colonies. This is why it is super important to make sure that any damage caused by a storm is properly acknowledged by a professional. Here at SERVPRO of Jackson/Crockett County that’s exactly what we are. We are a local mold and remediation specialists that can examine and check your exact situation to see if you have mold or a perfect situation for possible mold growth. We take every job seriously no mater the size. 

Who Should I Call for a Little Storm Damage?

3/24/2020 (Permalink)

Why call anyone else, when you can call the best in the business?

Storm damage can range from a small minor leak in your roof to losing everything you have built and having to start over completely. Neither one is very fun to deal with. 

In Northwest Tennessee, we are know for the powerful straight-line winds along with tornadoes and flooding. It can be really hectic and scary. A small leak can turn in to something more major quick if not taken care of quickly and properly. This can also cause mold and other damages to your home or business.

When dealing with a potential mold or severe water damage you always want to call a professional. At SERVPRO of Jackson/Crockett County our technicians are highly trained in how to properly take care of your home or business in the best way possible. With state of the art equipment and hospital grade cleaners, we are prepared for most anything. Our goal is to put your home back “Like it never even happened.” But what makes that possible and even better we are “Faster to any size disaster.” Because we know and understand that when it comes to you and your families and employees, your time is valuable. 

Do I Really Need to Clean My Dryer Vent?

3/24/2020 (Permalink)

Don't let your dryer lint take your life for a tumble.

We all know that when we take our laundry out of the washer and put it in the dryer to clean the lint trap (some people clean it out when the take their clothes out of the dryer, either way is fine). It’s just common sense and automatic. While this is a good practice to help dry your laundry more efficiently and prevent safety hazards, do you know this might not be enough?

There is a tube that connects this lint trap to the outside of your home to remove the hot air and moisture. Did you know this is recommended to be cleaned out annually? 34% of residential fires are due to dirty dryer vents. The debris in these ducts are highly flammable. The lint and debris that builds up in these ducts and hoses can reduce airflow, backing up exhaust gases.

While safety is the number one priority, there are many benefits to having these cleaned out regularly. 

Shorter Drying Times

Over time it seems like it takes forever to dry a normal load of laundry. This may be an indication that your dryer vent needs to be cleaned. A build up of lint and debris creates a barrier that warm air has to fight through. By cleaning these out your are making it easier for your dryer to breath and clearing the way for the heat to go through these lines quickly and efficiently 

Lower Energy Bills

By shortening drying times this will reduce your energy bill.

Fewer Repairs

By these vents and ducts being clogged it is adding considerable wear and tear on your dryer. Think of it as if your artery is clogged, it puts significant strain on your heart. By cleaning these vents the dryer is able to work more efficiently. You will also save yourself money but not having to pay for pricey repairs or a total replacement.

Why SERVPRO of Jackson/Crockett County

We are a member of the National Art Duct Cleaners Association (NADCA). We are held to the highest of standards and held to their Code of Ethics. We have an Air Systems Cleaning Specialist on staff.

Our top priority is to give you peace of mind. Consider cleaning your dryer vent once a year. This will keep your family safe from a potential hazard and possibility lower your energy costs. Call SERVPRO of Jackson/Crockett County to get your dryer vent cleaned out.

Fire Prevention in Your Jackson, TN Home

3/20/2020 (Permalink)

We hope it never happens to you, but if it does we want to be the ones beside you.

Most fires in the home could be prevented. Things that we do everyday can cause a fire or a flame. Once a flame starts if reaction is not quick or correct then it could cause serious damages. Our main focus is to help make you aware and look for everyday habits that you may be putting yourself at risk with.

Main Causes of House Fires:

1. Cooking

Pots and pans can over heat and cause a fire very easily. If the person cooking gets distracted and leaves the cooking unattended this is highly likely to cause a fire. Always stay in the room or ask someone to watch the food while it is cooking.

2. Heating

Portable heaters should be at least 3 feet away from anything that could be flammable; furniture, curtains, clothing, etc.

3. Smoking in bedrooms

Your bedroom is full of materials that are highly flammable. Cigarettes that are not properly put out can easily cause a flame on bedroom or living room furniture. That’s why this is better to be done outside away from flammable materials

4. Electrical Equipment

Something as small as a toaster being faulty or having a frayed cord and easily go from pop tart to kitchen engulfed in flames in a matter of seconds.

5. Candles

Candles look and smell pretty but if left unattended they can cause a room to burst into flames. Always blow out a candle before leaving a room

6. Faulty Wiring

Homes with poor wiring are more susceptible to having a loss due to electrical malfunction. Signs of bad wiring; lights dim when using other appliances, you must disconnect one appliance to use another, breakers tip frequently.

These are just a few of the ways you could cause damage to your home. Home fires can be devastating, but if you ever have a house fire know that SERVPRO of Jackson/Crockett County will be there to help you get back, “Like it never even happened.”

Who Cleans Air Ducts and HVAC?

3/19/2020 (Permalink)

SERVPRO of Jackson/Crockett County can clean your air ducts and HVAC unit!

Coronavirus (COVID-19) is running high in our communities right now. We are all becoming more cautious about where we go, what we touch, how often we wash our hands, and even who we are around. We are also practicing social distancing. All of these things are great ways to help prevent and protect yourself from hopefully coming in contact with this virus. 

Many of you may be thinking, “Well, what will we do next after this is gone?” This virus is a respiratory related virus. I know many people are amping up cleaning hard surfaces, one place that is out of sight out of mind that most people won’t think about is air ducts and HVAC. This will be a place that these germs can hide and spread back into the air. While there is no set time amount of time between cleanings, a good rule of thumb would be about once a year. While each home is different, some homes may want to clean air ducts and HVAC units more or less often than others. Some that may want to be cleaned more often but aren’t limited to: smokers in the household, pets that shed high amounts of hair and dander, residents with allergies or asthma, after home renovations, or prior to moving into a new home. 

Dust, pollen, odors, and other contaminants could be causing your HVAC unit to not be working at peak efficiency. These things could also be causing you to have breathing issues and costing you more money on your electric bill.

By servicing your HVAC unit frequently this could help restore your unit to peak efficiency, eliminate offensive odors, and reduce the potential for mold and the spreading of germs and viruses.

SERVPRO of Jackson/Crockett County would love to help you breathe a little easier by cleaning your air ducts and HVAC unit.

The Basement in My Alamo Home is Flooding. What Do I Do?

3/19/2020 (Permalink)

SERVPRO of Jackson/Crockett County has your back during a flood.

A basement can flood at any time, flooding typically occurs due to heavy rainfall. Basements are inherently prone to flooding since they are the lowest level of the building, typically built partially or entirely below surface level. 

How do I prepare my basement/home for a possible flood?

• Have a qualified professional elevate your furnace, water heater, and electrical panel if these are in an area prone to flooding.
• Install “check valves” in sewer traps to prevent flood water from backing up into the drains.
• Seal wall in your basement with a waterproofing compound to avoid seepage.

What do I need to do if I notice my home/basement are starting to flood?

• Never walk through standing water. You never know if there is electricity running through it.
• Turn off utilities at the main switches or valves if instructed to do so.
• Disconnect electric appliances.
• Do not touch electrical equipment if you are wet or standing in water.
• Do not walk through moving water. Even 6 inches of water and have a very powerful current.

What should I do after the flood in my home/basement?

• Listen for news reports to learn if the community’s water supply is safe to drink.
• Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
• Stay out of any buildings surrounded by floodwaters.
• Return home only when authorities indicate it is safe.
• Call SERVPRO to help you get your home mitigated and restored.

SERVPRO of Jackson/Crockett County is highly trained and has the most experience in flood/water damage. We can help you get back in your home. “Faster to any size disaster.”

We Are Customer Focused So You Can Focus On Your Customers

3/19/2020 (Permalink)

We are focused on YOU!

In the day and age we live in people are all about the rush and wanting quality but in a quick way. We can get on the internet and find an answer instantly, you can order an entire meal for the whole family and it be brought out to you in 3 minutes or less, we can order our groceries online and have the brought out to our cars. The list goes on and on. 

When it comes to our businesses we want the same instant treatment. Unfortunately, that’s not always the case. You call a plumber and have to wait hours or even days, the cable company is the same way. After a disaster you can’t just wait forever as it will interfere with your flow of business. 

Thankfully, our quick response time is only one of the reasons why we are the best in the business. We focus on getting to you and your business back to the way it was before your loss quickly, professionally, and in the best quality. We work hard to avoid costly downtime, so you can resume normal business functions. SERVPRO of Jackson/Crockett County has the latest industry-approved techniques and equipment to help save you time and money. We are also available 24 hours a day, 7 days a week, 365 days a year. That’s why we are here for you.

Sprinkler Malfunction in Your Jackson Boutique

3/18/2020 (Permalink)

Water clean up in your Jackson boutique doesn't have to feel completely devistating. We can help get your back to normal.

We all know false alarms happen. Typically false alarms are harmless, but there are times when it’s not so harmless. A false alarm, such as a sprinkler system, could cause significant water damage to your clothing store.

Fire sprinklers are great to have installed in your business and they typically can get you a discount on your insurance. But an accidental trigger cause the sprinklers to go off can spew impressive amount of water since they are designed to put out a fire. Even if only one or two of the sprinklers turned on, they can soak clothing, accessories, furniture, and accessories in just a matter of minutes. By the time these sprinklers get turned off it is likely your store would be in need of professional help.

Keep your business open and being able to go along with business as usual is exactly what we would want to help as best we can. SERVPRO of Jackson/Crockett County would come in and section off the water damaged area. At SERVPRO we work with you on what your business plan is. We can work out of sight and try not to disrupt your business flow or we can even work after hours. We strive to be as unintrusive as possible to your business while still returning your store to preload condition, “Like it never even happened.”

Our SERVPRO technicians are IICRC-certified and are skilled in knowing how to deal with your water damage. Depended on the water damage to your merchandise and store front, we can try to remediate the damage as swiftly as possible. We understand your business needs to be back to normal in a timely fashion and we strive to do just that.

Once SERVPRO of Jackson/Crockett County arrives to your business, we would investigate where the water is coming from and why and then employ the most effective drying technique for your loss. We can use a wall cavity ventilation system to usher dry air between walls. We can also use refrigerant dehumidifiers to dry out carpets in the store and axial fans to assist in creating a moisture-free environment. 

Don’t wait to call SERVPRO of Jackson/Crockett County. We can take your call day or night. Let us help you get back, “Like it never even happened.”

"Itsy Bisty Spider..."

3/18/2020 (Permalink)

Your sewage backup doesn't have to stink!

Does anyone else remember the rhyme “Itsy Bitsy Spider”? I have been thinking about it a lot during these last few weeks. The poor spider would be waiting for the sun to come out a long time here. It feels like we have had nothing but 40 days and 40 nights of just rain. From drizzles to torrential downpours to flooding and throw in some tornadoes as well, it has been what seems like non-stop. It’s safe to say with with all of this rain we have seen it has left Tennessee pretty soggy. 

Crazily enough the rain doesn’t just effect the outside of our home. Once the ground gets so wet, wells can’t pump out because the ground is already so saturated. This can actually cause wells to back up into your home through toilets and bathtubs. When this happens it can be an awful mess. This isn’t something you can/want to clean with your typically household chemicals. SERVPRO of Jackson/Crockett County has the perfect solution to help you clean your mess.

We have a team that is biohazard trained. We can remove the sewage, contaminates, and moisture. We can ensure that the structure is properly cleaned, disinfected, and deodorized. We can take care of your mess and get you back, “Like it never even happened.”

Storm Damage in Jackson, Tennessee

3/17/2020 (Permalink)

Let us help you get your life back, "Like it never even happen."

Storm damage can be devastating. It can be so confusing to even know where to start.

 The storm passes and when you go out to inspect the damage, there is a tree on your roof and you realize there is rain water inside your second floor spare bedroom or even in your attic. Then this wave of stress overcomes you and you just can’t even think about where to begin. That’s where SERVPRO of Jackson/Crockett County comes in. We are “Faster to any size disaster.”

Northwest Tennessee can see some of the worst disasters. Our straight-line winds wreak havoc on our homes and cause chaos in our towns. But the panic that comes after the storm passes can be just a stressful. SERVPRO of Jackson/Crockett County can help put your mind at ease. 

Imagine being able to call one place and they can take care of everything from drying out your drywall, to helping replace your roof, even dry out any furniture damaged by rain water. It sounds like a dream, right?! Wrong. SERVPRO of Jackson/Crockett County can do just that. That’s why we are #1 in restoration and remediation. “Faster to any size disaster,” that’s the SERVPRO way.

Are You Prepared For Disaster?

3/17/2020 (Permalink)

It's only too late after a disaster. Let us help you get ready.

As humans our first instinct is to think, “That will never happen here,” “That will never happen to me/us,” “We don’t have to worry about that because…”

Incidents happen every day, wether we think it could happen to us or not. As many as 50% of businesses close down after a disaster. Pre-planning can serve as peace of mind.

SERVPRO Emergency READY Profile for your business can minimize business interruption. Having an immediate plan of action and knowing what to do and expect is key to timely mitigation. Having a plan in place will minimize how water or fire can affect your business.

• FREE

This means there is no need to allocate funds, giving you a great value and service at no cost.

• An accurate and concise Profile Document 

Only contains critical information needed in the event of an emergency. Takes little time to complete. Saves tons of time if ever needed.

• A guide to help get you back into your building following a disaster.

Minimizing the amount of time your business is inactive by having an immediate action plan.

• Establishes SERVPRO Jackson/Crockett County as your disaster mitigation and restoration provider.

You have a team behind your disaster that is an industry leader and local.

• Identifies the chain of command for authorizing work to begin.

Saving time so we can begin the work of mitigating the damage which saves your business time and money.

• Provides important details about the facility such as, shut-off valve locations, priority areas, and priority contact information.

Our team will have quick references to what to do, how to do it, and who to call, providing solutions in advance of an emergency.

Are you “Ready for whatever happens?”

Steps To Take After A Fire

3/17/2020 (Permalink)

What do you want to count on after a fire?

Every year in the US there are as many as 400,000 house fires reported each year. Many of us will be lucky enough to never have to suffer a loss like this.That won’t be the case for everyone. For those not so lucky, SERVPRO of Jackson/Crockett County has a few tips to help get you out of disaster and back to normal, “Like it never even happened.”

After the fire trucks leave your home it is likely your home will suffer from fire and smoke damage along with excessive water damage. In attempt to help save your personal belongings and home from further damages, we have a few do’s and don’ts.

DO:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place day, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop open doors to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect theses surfaces with a light coating of lubricant.
• If heat is turned off during the winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants
• Change HVAC filter, but leave system off until a trained and licensed professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T

• Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Jackson/Crockett County.
• Attempt to shampoo carpet or upholstery with out consulting with SERVPRO of Jackson/Crockett County.
• Attempt to clean any electrical appliances(TV, Computer, etc.) First consult with an authorized repair service.
• Consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Following these tips with help our crew be able to help get you back, “Like it never even happened.”

We Are Cleaning Professionals

3/17/2020 (Permalink)

Are you going to be proactive or reactive?

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today SERVPRO of Jackson/Crockett County (731)423-9944.

Coronavirus (COVID-19) And What We Can Do To Help You

3/16/2020 (Permalink)

Let SERVPRO of Jackson/Corckett County help you clean your home or business.

Unless you live under a rock you have heard about the Coronavirus, also known as COVID-19. We know from the media this virus is contagious. At this point the best way to stay healthy is prevention and taking precautionary steps. 

SERVPRO professionals are highly trained in the highest of cleaning and sanitation standards. While SERVPRO of Jackson/Crockett County does not claim to prevent coronavirus, we at SERVPRO perform clean up and bioremediation in accordance with guidelines put out by the CDC and local authorities. SERVPROXIDE, is an EPA-certified, hospital grade disinfectant that has shown to be effective against similar viruses on hard, non-porous surfaces. We have successfully tested this product against many other viruses that are similar to the coronavirus, but currently we have not tested any product against this particular strand of the virus. While proactive cleaning does not protect again future possible contamination, it is also helpful to know that any virus can live on hard, non-porous surfaces for a few days if not cleaned and sanitized properly.

We have a few helpful tips to help try to keep you safe and healthy during this pandemic:

- Always wash your hands with soap and warm water for at least 20 seconds. (Sing Happy Birthday in your head or out loud whatever you feel comfortable with. Just because this is a pandemic doesn’t mean you can’t have a little fun)

- Wear gloves if you are out in public and want to take extra precaution. (especially at places you serve yourself)

- Keep your hands off your face. By touching our faces we are making it easier for the virus to find it’s way into our mouths.

- Don’t eat or drink after anyone.

- Stay away from highly crowded or populated areas.

- Clean all surfaces in your home or work station. (hard surfaces- countertops, toilets, showers, etc. soft surfaces- couches, carpets, bedding, etc.)

We at SERVPRO of Jackson/Crockett County are here to help you minimize the spread of germs with proactive cleaning! We are the #1 choice for cleanup and restoration. Call 731-423-9944 to see how we can help clean your home or business.

Can I Save My Water Damaged Documents

3/13/2020 (Permalink)

SERVPRO Jackson/Crockett County can restore your important documents

You wake up feeling really ambitious and decide to arrive early at the office to get some extra work in. As soon as you walk through the door, though, you sense something is wrong. There's humidity in the air and your feet are making a squishing noise. You walk a little further into the room and realize immediately that there has been a leak in the roof after last night's downpour. You look around and water is not only covering the floor, but it has also leaked onto a giant bookshelf you have against the wall as well as into several filing cabinets containing important documents. You feel your heart beating in your stomach and ask yourself if it's possible to salvage these documents.

Our answer is, "Yes, it is!" That is, through SERVPRO's innovative vacuum freeze drying method. We employ the same renowned technique used by the Library of Congress to dry out water damaged books.

What exactly is Vacuum Freeze Drying? 

It is the most efficient and effective way to salvage your water damaged documents. The vacuum freeze drying process can be used to recover and restore paper files, books, and photographs as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents, such as after a flood. Sublimation converts solids into gas.

So, to break it down:

As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them and prevent further damage. The water in your documents becomes ice, a solid element. Next, using our Vacuum Freeze Drying Chamber, located in Jackson, Tennessee, we extract the ice by sublimation. That is to say that the ice in your papers becomes a gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze Drying the best method? 

Other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

How do I know my items are in good hands? 

Once your items arrive at a SERVPRO facility, we guarantee around the clock video surveillance. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

The idea of losing important documents can make you feel vulnerable and frustrated, but SERVPRO specializes in the restoration of water damage. So, call your trusted professionals at SERVPRO of Jackson/Crockett County today at 731-423-9944 and let us make the damage look "Like it never even happened."

How SERVPRO of Jackson/Crockett County Can Get You Back To Normal After A Fire

3/13/2020 (Permalink)

SERVPRO of Jackson/Crockett County uses state of the art and specialized cleaning techniques to clean up after a fire.

Fire incidents contaminate properties in so many ways. These contaminates seem like they can never be clean again, like you just need to tear it down and start over from scratch. This isn’t always true. SERVPRO at Jackson/Crockett County can help restore your property, “Like it never even happened.”

When it comes to cleaning after a fire this often means there is a need to clean multiple different surfaces simultaneously. SERVPRO has detergents that can help clean such surfaces without causing more damage. A general cleaner like this would be very low in alkalinity with a pH around 10, this will be strong enough to remove the soiling but gentle enough to protect semi-gloss interior paint. Our SERVPRO technicians would use these cleaners on ceilings, painted walls, hard surface furniture, countertops, and wet cleanable wallpapers.

There are times when fires leave greasy soils and other hard-to-clean residues. These residues and soils can be hard to clean no matter how aggressive you scrub. Heavy-duty cleaners help overcome such difficulty. These cleaners are high in alkalinity and contain ammonia. Although these cleaners can be highly effective, they can cause damage to enamel paint, chrome, aluminum, or highly polished surfaces. Our SERVPRO technicians use solutions with caution. They are highly trained on when to use them and how to use the properly. 

Any restoration job can present unique challenges, dealing with a fire restoration is no different. Fire restoration challenges are can include black marks, stubborn spots, rust stains, and greasy surfaces. Liquid crème cleaners can clean these with more ease due to having mild abrasives that ordinary cleaners don’t have. Our SERVPRO technicians are extensively trained on using these to deodorize, brighten, and polish hard surfaces. However, these cleaners would be damaging to stainless steel, porcelain, and bathtubs.

Here at SERVPRO Jackson/Crockett County we have the best and most qualified team to help restore your home after a fire, “Like it never even happened.”

Mold And Why We Do It Better

3/12/2020 (Permalink)

Hire the right company to successfully take care of the mold problem in your home

Mold removal isn’t always as easy as DIY. Sometimes no matter how much scrubbing, bleaching, and elbow grease you put into it you can never get rid of it. But here in lies the question, who do you need to use? Here at SERVPRO of Jackson/Crockett County, that’s where we come in. We are the top choice with certified mold removal and remediation specialists.

Why should I hire a Certified Mold Removal and Remediation Specialist?

SERVOPRO of Jackson/Crockett County we have certified mold removal and remediation specialists and technicians on staff. They understand the way mold operates and are qualified in removal and remediation of mold. 

Training- Our specialists and technicians hold a mold certification. They take courses to become experts in this field. They do continuing education on the latest techniques for removal and remediation.

Standards- The Institute of Inspection, Cleaning and Restoration Certification is the industry’s certification agency. IICRC hold our certified technicians to the highest of standards.

Expertise- A technician can sit for the exam after working in mold remediation for a year to receive certification. Technicians who are certified and experienced can answer questions about mold removal and remediation.

Insurance-Your insurance company will most likely want to work with a company with certified specialists. 

That’s why SERVPRO of Jackson/Crockett County is full of certified mold removal and remediation specialists.

1,4,8 Rule

3/11/2020 (Permalink)

Why SERVPRO of Jackson/Crockett County

Why SERVPRO of Jackson/Crockett County?

That’s the question we get most often. People want to know what sets us apart from the rest of the pack. Our answer is not always just as easy as answering a question. We can always show you better than we can tell you. 

Nothing is worse than waiting for a plumber when you only have one toilet. It’s the worst. Think about having the worst day of your life and being told you are going to have to wait for someone to be out there between 12 pm and 5 pm. Just adding to the stress of what to do and  where to start.

Here at SERVPRO of Jackson/Crockett County we have a rule set in place to put your mind at ease. It’s 1,4,8. We will contact you within 1 hour to set up a time to be there for you. We have 4 hours to be on site at your disaster no matter how big or small. And we have 8 hours to brief the team and get started on getting your home or business back to “Like it never even happen.”

SERVPRO of Jackson/ Crockett County is 24/7. We care about you as much as you care about you. 

That’s what sets us apart from the rest. We are “Faster to any size disaster.”

Maintenance Tips for your Washing Machine in Jackson

2/23/2020 (Permalink)

Stainless steel is a more durable alternative to a rubber hose

Washing machines are one of our trustiest work horses in the home. Researchers estimate that the average family of four does about 8 to 10 loads of laundry a week; that’s over 500 loads of laundry a year! If you take care of your washing machine it will thank you with longevity and will continue to operate smoothly. Heed these maintenance tips to prevent a mishap and to keep your work horse running happily:

• Replace your washing machine lines every 3-5 years. Each time the machine is turned on or off, the lines are contracting and expanding which leads to eventual wear and tear. Replacing those lines will lead to a longer-lasting machine.
• If you have rubber hoses, replace them with stainless steel braided hoses to prevent flooding inside your home.
• Replacing your machine lines are as easy as replacing your outdoor hoses. But remember to make sure your water is shut off before you begin and then secure the line with a wrench.
• Check your hoses for leaks at least once a year.

Despite maintenance, however, sometimes the unexpected happens and your washing machine line springs a leak causing water damage. You can rest assured that SERVPRO of Jackson/Crockett County is here to help.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson/Crockett County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When the flooding or water damage occurred
• What caused the water damage (if known)
• If electricity is available (on-site)
• How you heard about SERVPRO of Jackson/Crockett County

Our professionals vow to listen to your concerns and guide you through our remediation plan. So, call SERVPRO of Jackson/Crockett County at 731-423-9944 and let us get you out of deep water!

Dryer Maintenance Paves the Way to Fire Safety

2/23/2020 (Permalink)

A dirty lint filter is a fire hazard

Between being forgetful and wrapped up with life, you may not have cleaning the lint out of your dryer at the top of your to-do list. But, it may be one of the most important preventative measures you can take for fire safety in your own home. And fire prevention certainly doesn't stop there. Follow these tips for a more extensive dryer maintenance below.

• Clean out the lint trap filter after every load. This will keep lint from building in the dryer vent and causing a fire.
• Every 6 months check behind the dryer to ensure that the exhaust hose is not crushed and is circulating properly.
• Every 6 months you should also make sure the exhaust vent, as well as your duct work, receive a thorough cleaning. For that service make sure to contact your local SERVPRO.

Also, invest in a fire extinguisher and make sure your smoke detectors are working properly.

Unfortunately, even though we do our due diligence in preventing a fire, sometimes a situation quickly spirals out of control. Here are some fire facts that show exactly what kind of damage can occur.

Smoke and soot facts:
Hot smoke rises and travels quickly to cooler areas. Smoke pours under doorways and around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process. Soot is the residue from a fire and not only can it leave a foul smell, but it can also be harmful to your health by causing respiratory problems if not cleaned up properly.

Different Types of Smoke:
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson/Crockett County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Here is some additional information:

Wet Smoke – Plastic and Rubber
Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs caused by wet smoke are more difficult to clean. 

Dry Smoke – Paper and Wood
Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire
Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services
Since each smoke and fire damage situation is different, each one requires a unique solution tailored to the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your property with care and your family with empathy and respect.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO at Jackson/Crockett County at 731-423-9944 and let us tell you how we remedy a fire damage situation!

Tips to Avoid Frozen Pipes

11/11/2019 (Permalink)

Avoiding frozen pipes.

It's getting cold outside and we have several tips to help you avoid frozen pipes this winter.

INDOOR:

1. Allow the faucet to drip if the temp drops below freezing.
2. Open cupboard doors in the kitchen and bathrooms.

OUTDOOR:

3. Wrap outside faucets.
4. Caulk around pipes where they enter the house.
5. Disconnect garden hoses.

If your pipes do burst, call us - your highly-trained water damage specialists! (731) 627-6251.

We at SERVPRO of Dyersburg/Union City want to make your water damage "Like it never even happened." Call us today and see how we can help you! 

Together, We Restore you Home in Alamo, Tennessee

3/11/2019 (Permalink)

SERVPRO of Jackson/Crockett County

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases? This kind of wind in your Alamo, Tennessee home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to water damage as well as fire damage due to lightening strikes and broken pipes. We can work together to lower chances for incurring injury and/or cost due to storm damage.

Your part.
Preparedness is a necessary tool in your efforts to protect your home in Crockett County.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress free environment.

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Jackson/Crockett County promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your clean up and restoration questions; but they will understand your vulnerable and stressful position as the owner/insurance adjuster. We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO Services in Jackson, Tennessee

3/11/2019 (Permalink)

SERVPRO of Jackson/Crockett County

Why SERVPRO of Jackson/Crockett County?

Have you ever had to wade through a pond in your living room? Or, maybe you’ve returned to a half-burned home? We hope you never have to deal with this but if you do, it’s always good to be prepared and respond quickly. With SERVPRO of Jackson/Crockett County as a partner, you can be better equipped to handle problems in your Madison County home!

Why SERVPRO?

1. SERVPRO is a leader in fire and water cleanup and restoration.

2. Franchise professionals have the training and experience to help make it “Like it never

   even happened.”

3. SERVPRO’s proven system helps to ensure a return to preloss condition.

4. We work with most insurance companies.

5. SERVPRO is available 24 hours a day, 7 days a week

SERVPRO doesn’t only handle fire and water damage. Other services include:

• ?  Storm damage cleanup

• ?  Mold mitigation

• ?  Restoration

• ?  Document restoration

• ?  Electronics restoration

• ?  Dry cleaning

• ?  Reconstruction

• ?  Biohazard cleanup

• ?  Duct cleaning

• ?  General cleaning

  With over 1700 Franchise locations across the U.S. and Canada, SERVPRO is never far away.

  If your Jackson, Tennessee home experiences water or fire damage, you can count on SERVPRO of Jackson/Crockett County to be there for you.

Preventing Mold Growth

11/27/2018 (Permalink)

SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County: Preventing Mold Growth.

SERVPRO of Jackson/Crockett County is licensed in mold remediation. We hope you never have a mold problem.

Mold starts growing within 24 hours of exposure to moisture.

To prevent mold from getting a start, SERVPRO of Jackson/Crockett County suggests:

• Elevate equipment above basement floor
• Repair leaky pipes
• Remove any damp areas near sinks and tubs
• Maintain humidity below 40%
• Use water-resistant materials when you build or rebuild. Materials include:
  • galvanized or stainless-steel hardware
  • waterproof wallboard
  • tile
  • sealed stone
  • sealed concrete
  • water-resistant glues
  • synthetic fibers
• Use gutters to divert rain water
• Landscape, so water moves away from the house
• Cover dirt in crawl spaces. Moisture can seep up through dirt
• Ventilate as much as possible

Important:

The Environmental Protection Agency (EPA) defines a “large amount” of mold as 10 square feet or more. The EPA rules that only licensed professionals can remediate large areas.

You cannot prevent storms or floods. However, if a storm or flood affects you, we can help you clean up the damage.

Links:

https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf        

Possible Causes for Water Damage Causes

11/27/2018 (Permalink)

SERVPRO of Jackson/Crockett County

Causes & Categories of Water Damage in Jackson/Crockett County:

An old poem has the line, “water, water, everywhere”. When you need to say this in your house, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Jackson/Crockett County.   

Causes can include:

• Leaky dishwashers or washing machines
• Clogged pipes
• Leaking roofs
• Broken toilet pipes
• Heavy rain
• Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage.

It is also important to start cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Jackson/Crockett County:

1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.

• Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.

Links:

http://www.thewaterpage.com/water-damage-effects.htm

Escape Route, Evacuation Plans

11/21/2018 (Permalink)

SERVPRO of Jackson/Crockett County

SERVPRO of  Jackson/Crockett County hopes your home or business never has to deal with fire or smoke damage.  Sometimes, a portable fire extinguisher is not enough to save your property and the only thing you can do is escape.

A small flame can turn into a large fire in a matter of minutes. Lives are more important than objects, so get yourself and others out of danger.

SERVPRO of Jackson/Crockett County Tips for Escape:

• Make an escape plan ahead of time. Make sure everyone knows the plan
• Make sure that all doors and windows open easily
• Plan at least two different ways of escaping every room
• When you leave, close the doors and windows to shut in the flames
• Practice the plan
• Do not stop to pick up valuables. You can replace objects
• Make sure your plan includes a place to meet that is a safe distance from the home
• Do not turn off smoke alarms when you cook. You may need the warning
• If you have to go through smoke, crawl under it

SERVPRO of Jackson/Crockett County reminds you to call the fire department once you are outside the home.

Links:

https://www.nfpa.org/public-education/by-topic/fire-and-life-safety-equipment/fire-extinguishers

https://www.nfpa.org/-/media/Files/Public-Education/Resources/Safety-tip-sheets/EscapePlanningTips.ashx?la=en

Mold in Rental Property

11/21/2018 (Permalink)

SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County presents: Mold in Rental Property

 SERVPRO of Jackson/Crockett County: Mold:

• grows from mold spores
  • spores are too small to see unaided
  • spores can survive harsh environments for many years
• can grow almost anywhere
• needs to have only
  • above-freezing temperatures
  • protein, such as in animal dander, skin cells, wood, plaster, carpet
  • moisture (high humidity is enough)
• grows rapidly
• damages property
• has a bad smell
• is unsightly

If have a small amount of mold on a dish, you can clean it. You can even throw away the dish.

If you have a large amount of mold, you need licensed mold remediation. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more.

SERVPRO of Jackson/Crockett County is licensed in mold remediation.

Talk to your landlord if you think he/she should hire licensed professionals. If the landlord disagrees:

• Contact the Jackson/Crockett County housing authority
• Review your lease about your rights and responsibilities

Links:

https://www.cdc.gov/mold/faqs.htm

https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Loss of Electricity in Jackson/Crockett County

11/19/2018 (Permalink)

SERVPRO of Jackson/Crockett County

Managing Without Power in Jackson/Crockett County: 

SERVPRO of Jackson/Crockett County has seen storm damage lead to power outages.  

A power outage can:

• Disrupt communication
• Make transportation difficult
• Shut down water pipes
• Close businesses, grocery stores, gas stations, banks, ATMS, other services
• Lead to food spoilage
• Lead to contaminated water
• Disable medical devices

During a power outage in Jackson/Crockett County, be sure to:

• Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
• User generators only outdoors and away from windows
• Disconnect appliances/electronics. Power surges can destroy equipment
• Have already set up plan to refrigerate medicines
• For people who use power wheelchairs, have a backup battery.You may also need a manual chair
• The local power company should already know that someone in your home relies on medical devices
• Do not use a gas stove or oven to heat your homeor business
• If travel is safe, go to another location for proper heating or cooling
• Check on your neighbors.

Links:

https://www.ready.gov/individuals-access-functional-needs

https://www.cdc.gov/disasters/poweroutage/index.html

How to Get Flood Insurance

11/19/2018 (Permalink)

SERVPRO of Jackson/Crockett County

Water Damage & Insurance in Jackson/Crockett County:

Most insurance rates vary by company. Rules for insurance vary by state.  Flood insurance is an exception.

Most property insurance does not cover flood damage.

Some homeowners’ policies will cover water damage if the damage comes from:

• sewer or drain backup
• sudden & accidental damage from plumbing, heating systems, or air conditioning

The policy might also cover mold remediation, but not if a flood caused the problem.

How to get flood insurance in Jackson/Crockett County:

• Check whether your community participates in the National Flood Insurance Program (NFIP). You can still get flood insurance if you live in a low-risk area. The insurance will cost less if you live in a low-risk area.
• Find an insurance agent in Jackson/Crockett County. The NFIP is the only flood-insurance provider, but the government does not sell it. Buy the insurance through an insurance agent. The NFIP sets the rates.
• If your insurance agent doesn’t know about the NFIP, call the help center at 1-800-427-4661

Links:

https://www.usa.gov/property-insurance

www.fema.gov

Halloween Safety Tips

10/30/2018 (Permalink)

Halloween is next week and with it comes candy and costumes. SERVPRO wants your little ones to stay safe so our good friend Frankenstein has given us a few tips:

• Tip #1: Stay in a group and communicate where everyone will be going.
• Tip #2: Use reflective tape for costumes and/or trick or treat bags so that particularly drivers can clearly see you.
• Tip #3: Check candy to make sure it is safe. Particularly you want to watch out for opened candy wrappers.

BONUS TIP: Always have a cell phone handy for quick communication.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Pet Safety in Winter

10/23/2018 (Permalink)

Temperatures will soon start dropping and many of us have four-legged friends that we tend to. Most of us are good about being aware of our animals in the extreme heat but watching out for them in the extreme cold is just as important. Here are a few tips to keep in mind during the winter time

• Tip #1: Be aware of cats seeking warmth in your car engine. It’s always a safe bet to make some noise around the hood before you start the car.
• Tip #2: There are dogs that just love to play in the snow. If that’s your animal be sure to wipe their paws as ice, salt and snow can be very painful stuck in their paws.
• Tip #3: Don’t leave your animal in a cold car as it can act as a refrigerator.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Protecting Your Business from Tornadoes

10/21/2018 (Permalink)

Tornado season is upon us once again. We often think about securing our homes but many business owners don't have a tornado plan for their business. SERVPRO cares about your home AND business. Here are some tips offered by the Environmental Protection Agency on how to back up your business on-site records.

Most businesses keep on-site records and files (both hardcopy and electronic) that are essential to normal operations. Some businesses also store raw materials and product inventory. The loss of essential records, files, and other materials during a disaster is commonplace and can not only add to your damage costs but also delay your return to normal operations. The longer your business is not operating, the more likely you are to lose customers permanently to your competitors. To reduce your vulnerability, determine which records, files, and materials are most important; consider their vulnerability to damage during different types of disasters (such as floods, hurricanes, and earthquakes) and take steps to protect them, including the following:

• Raising computers above the flood level and moving them away from large windows
• Moving heavy and fragile objects to low shelves Storing vital documents (plans, legal papers, etc.) in a secure off-site location
• Regularly backing up vital electronic files (such as billing and payroll records and customer lists) and storing backup copies in a secure off-site location
• Securing equipment that could move or fall during an earthquake
• Prior to hurricanes, cover or protect vital documents and electrical equipment from potential wind driven rain, which may breech the building envelope through windows, doors, or roof systems.

BENEFITS OF UTILIZING THIS MITIGATION STRATEGY Helps to prevent the loss of essential business records and files, and protects raw materials and product inventory Helps a quick return to normal business operations Helps to prevent the loss of customers to competitors.

SERVPRO of Jackson/Crockett County is faster to any size disaster. You can reach our professionals at (731) 423-9944, 24 hours a day, 7 days a week.

Important Tips to Protect our Business Records

10/21/2018 (Permalink)

Here some more helpful tips on keeping your business secure ahead of a tornado. Keep these points in mind when protecting your business records and inventory:

• Make sure you are aware of the details of your flood insurance and other hazard insurance policies, specifically which items and contents are covered and under what conditions. For example, if you have a home business, you may need two flood insurance policies, a home policy and a separate business policy, depending on the percentage of the total square footage of your house that is devoted to business use. Check with your insurance agent if you have questions about any of your policies.
• When you identify equipment susceptible to damage, consider the location of the equipment. For example, equipment near a hot water tank or pipes could be damaged if the pipes burst during an earthquake, and equipment near large windows could be damaged during hurricanes.
• Assign disaster mitigation duties to your employees. For example, some employees could be responsible for securing storage bins and others for backing up computer files and delivering copies to a secure location.
• You may want to consider having other offices of your company or a contractor perform some administrative duties, such as maintaining payroll records or providing customer service.
• Estimate the cost of repairing or replacing each essential piece of equipment in your business. Your estimates will help you assess your vulnerability and focus your efforts.
• For both insurance and tax purposes, you should maintain written and photographic inventories of all important materials and equipment. The inventory should be stored in a safety deposit box or other secure location.
• Periodically evaluate the building envelope to make sure that wind and water are not able to penetrate the building. Do regular maintenance and repairs to maintain the strength of the building envelope.

SERVPRO of Jackson/Crockett Count is faster to any size disaster. You can reach their professionals 24 hours a day, seven days a week at (731) 423-9944.

Stay Informed During Floods

10/20/2018 (Permalink)

It's important to stay vigilante when the storms and floods are heading your way. Ready.gov has some great advice on keeping you and your loved ones safe during floods.

Failing to evacuate flooded areas, entering flood waters, or remaining after a flood has passed can result in injury or death. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States. Floods may:

• Result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems.
• Develop slowly or quickly – Flash floods can come with no warning.
• Cause outages, disrupt transportation, damage buildings, and create landslides.

 IF YOU ARE UNDER A FLOOD WARNING, FIND SAFE SHELTER RIGHT AWAY

• Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!
  • Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
• Stay off of bridges over fast-moving water.
• Determine how best to protect yourself based on the type of flooding.
  • Evacuate if told to do so.
  • Move to higher ground or a higher floor.
  • Stay where you are.

HOW TO STAY SAFE WHEN A FLOOD THREATENS

Prepare NOW

• Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• If flash flooding is a risk in your location, then monitor potential signs, such as heavy rain.
• Learn and practice evacuation routes, shelter plans, and flash flood response.
• Gather supplies in case you have to leave immediately, or if services are cut off. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets. Obtain extra batteries and charging devices for phones and other critical equipment.
• Purchase or renew a flood insurance policy. It typically takes up to 30 days for a policy to go into effect and can protect the life you've built. Homeowner’s policies do not cover flooding. Get flood coverage under the National Flood Insurance Program (NFIP)
• Keep important documents in a waterproof container. Create password-protected digital copies.
• Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Survive DURING

• Depending on where you are, and the impact and the warning time of flooding, go to the safe location that you previously identified.
• If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
• Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
• Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown!
• Stay off bridges over fast-moving water. Fast-moving water can wash bridges away without warning.
• If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
• If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Go on the roof only if necessary. Once there, signal for help.

Be Safe AFTER

• Listen to authorities for information and instructions. Return home only when authorities say it is safe.
• Avoid driving, except in emergencies.
• Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
• Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
• Avoid wading in floodwater, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
• Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

ERP's - Making Business Owner's Breathe Easier During a Disaster

10/20/2018 (Permalink)

National Emergency Preparedness Month has just past but that doesn't mean you can't make preparedness top of mind now in October! We might not  be in the path of a hurricanes like Florence but earthquakes and tornadoes are natural disasters this area has experienced - we all need to have a plan.

And although natural disasters are very scary. Experts estimate that only 5% of the disasters affecting businesses are caused by nature.

Man-made disasters have the ability to cause as much damage and be as scary. A pipe burst or a fire could happen to anyone anytime.

“Disasters Don’t Plan Ahead But You Can.”

40% of businesses never recover after a disaster. The majority of business that do survive already had a preparedness plan.

Have you heard of SERVPRO's Emergency Ready Profile (ERP) app? This app is really convenient for businesses or churches because it would help them get ready for any sized disaster. And Its free of charge!

Our ERP is designed to be a “snapshot” of each building owned or managed by a business. It provides critical information needed for emergency preparation.

The key to mitigation is knowing in advance :

• What to do

• Who to call

• What to expect

The app has information and pictures. Dustin, Jackson’s Marketing Representative, would go to your business and find this information for you. You just have to download the app for free and gain access to it. You could also receive this information printed or by email.

If you are a business owner, call Jessica, if not talk to your employer or your church and make sure they have an emergency plan. If they need help, we can help them for free.

Let’s explain our app:

• Overview -  Location / Parking

• Building Access

• Utility contacts & Shut off

• Emergency & Key Contacts

With this plan, you minimize business interruption by having an immediate plan of action.

For us, it is important that you are “Ready for whatever happens”.

CONTACT: 
Dustin Murdock 
(731) 423-9944
dmurdock@SERVPRO5727.com

Breast Cancer Awareness

10/16/2018 (Permalink)

While we normally bring tips related to your home or business, SERVPRO cares about the health of our customers as well. In honor of breast cancer awareness month, we have dug up some tips from the medical experts, on what we should do to reduce our risk of breast cancer. And men…don’t think you can turn this off, breast cancer while rare in men, can affect one in 1,000 men.

• Tip #1: Don’t smoke; smoking significantly increases your risk of breast cancer.
• Tip #2: Be physically active and control your weight. If you’ve been looking for a reason to get active again, don’t wait for that New Years resolution.
• Tip #3: Don’t drink. The more you drink, the greater your risk of developing breast cancer.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Tips on Mold Clean-Up

10/15/2018 (Permalink)

The Environmental Protection Agency has a number of great tips on how to pursue a mold clean-up job. Who should do the cleanup depends on a number of factors. One consideration is the size of the mold problem. If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, follow the Mold Cleanup Tips and Techniques. However:

• If there has been a lot of water damage, and/or mold growth covers more than 10 square feet, consult EPA guide Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document is applicable to other building types.
• If you choose to hire a contractor (or other professional service provider) to do the cleanup, make sure the contractor has experience cleaning up mold. Check references and ask the contractor to follow the recommendations in EPA guide Mold Remediation in Schools and Commercial Buildings, the guidelines of the American Conference of Governmental Industrial Hygenists (ACGIH), or other guidelines from professional or government organizations.
• If you suspect that the heating/ventilation/air conditioning (HVAC) system may be contaminated with mold (it is part of an identified moisture problem, for instance, or there is mold near the intake to the system), consult EPA guide Should You Have the Air Ducts in Your Home Cleaned? before taking further action. Do not run the HVAC system if you know or suspect that it is contaminated with mold - it could spread mold throughout the building.
• If the water and/or mold damage was caused by sewage or other contaminated water, then call in a professional who has experience cleaning and fixing buildings damaged by contaminated water.
• If you have health concerns, consult a health professional before starting cleanup.

SERVPRO of Jackson/Crockett County has mold experts on site. If you suspect mold, give our professionals a call at (731) 423-9944.

The Ins and Outs of Water Emergencies

10/15/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Dyersburg/Union City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson/Crockett County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-423-9944

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson/Crockett County 

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Documents Under Water? SERVPRO has the solution!

10/15/2018 (Permalink)

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.  The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

Fire Prevention Week

10/9/2018 (Permalink)

Fire Prevention Week starts on Sunday and it’s a good time to talk about some safety tips that will help reduce home fires.

• Tip #1: Never leave stoves, candles or open flames unattended; most home fires start in the kitchen.
• Tip #2: Douse cigarette butts in water before tossing in the garbage.
• Tip #3: Don’t charge electronic devices on one power strip, spreading them out reduces the risk of fires.

BONUS TIP: When charging items on a power strip, don’t place the power strip on a fabric or near other flammable items.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Fall Home Safety

10/2/2018 (Permalink)

September 22^nd marked the first official day of fall and some of you like to do some fall cleaning ahead of the holidays. We’d like to give you a few home maintenance safety tips as you get those ladders out and start working.

• Tip #1: This is a good time to change your batteries in smoke alarms and carbon monoxide detectors.
• Tip #2: A lot of us like to get outside and clear those gutters of falling leaves, use caution while climbing ladders and when possible use a spotter.
• Tip #3: Check and replace home fire extinguishers.

BONUS TIP: Falling leaves and rain can make those driveways slick, use caution when navigating driveways and sidewalks.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Tornado Safety

9/25/2018 (Permalink)

We all know that we live in an area prone to tornadoes. We’ve talked about tornadoes before, but we want to cover a few of the more basic tips that we often overlook but could be extremely helpful during a tornado.

• Tip #1: Check with local authorities and make sure you know where your storm shelters are. If you need more information on that be sure to check out our blog online and we’ll post information on how to find the closest storm shelter to you.
• Tip #2: Crouch down, protect your head and wear a helmet if you have one.
• Tip #3: Get somewhere safe if you are not in a safe area after the storm passes.

BONUS TIP: Candles can often start a fire, if the power goes out during a storm, you’re better off using flashlights.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Earthquake Safety

9/18/2018 (Permalink)

As many of you know, the northwest Tennessee region is very close to the New Madrid fault line, which records hundreds of very small quakes every year. Although most of these quakes are rarely felt, it is important to stay vigilant for the “big one” so here are some tips to keep you safe in case we get more than a small quake:

• Tip #1: As soon as you start to feel the shaking, drop down and take cover under a desk or under a door frame.
• Tip #2: Stay indoors until the shaking stops but be aware and stay away from bookcases or furniture that can fall on you.
• Tip #3: Make sure you and your family have a plan in case you are separated and always have access to an emergency kit.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Safety in the Floods

9/11/2018 (Permalink)

The rainy season will be here before you know it and with it comes the possibility of floods. Here are a few tips to help you prepare ahead of a flood:

• Tip #1: If an evacuation is necessary, turn utilities off at your breaker panel before you leave your home.
• Tip #2: Only return home after local authorities say it is okay to do so.
• Tip #3: Listen to water advisories and make sure water is safe to drink and bathe in.

BONUS TIP: Post-flood, to prevent carbon monoxide poisoning, use generators at least 20 feet from windows or vents.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Car Emergency Kit

9/4/2018 (Permalink)

You know how much SERVPRO cares about safety. Today we’re going to be sharing some tips to keep you safe in your car in the event of an emergency.

• Tip #1: Always have a first aid kit with you in the car. You can purchase your own for kit on Amazon for between $15 to $70.
• Tip #2: Always have a set of jumper cables in the car. You never know when you (or someone else) will need them.
• Tip #3: Keep that fire extinguisher handy and remember to test it every 6 months.

BONUS TIP: A lot of people are terrified of crashing their vehicle into a body of water and being unable to escape. Did you know that in the event that your vehicle is submerged, your headrest can save your life? Simply take it out like this and use the sharp ends to break open your window.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Elderly Safety Tips

8/28/2018 (Permalink)

You know how much SERVPRO cares about safety. Today we’re going to be sharing some tips specifically for our elderly viewers; a few adjustments in the home can eliminate some common, everyday hazards.

• Tip #1: Make sure rooms are well lit
• Tip #2: Keep rooms free of clutter so that navigating, particularly around corners, is easier.
• Tip #3: Keep hot and cold faucets clearly labeled to avoid any confusion that could lead to burns.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Wildfire Safety

8/14/2018 (Permalink)

With the current dry conditions, we should all be aware of wildfires as they can spark quickly and spread even quicker under the right conditions. In the event of a wildfire in the area, here are a few things that you can do to protect your home:

• Tip #1: Most importantly, listen to emergency channels and know the status of the fire.
• Tip #2: Put emergency supplies and must-have items in the car so you can evacuate quickly. Evacuate immediately if told to do so.
• Tip #3: Close and protect your home's openings, including attic and basement doors and vents, windows, garage doors and pet doors to prevent embers from penetrating your home.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Camp Fire Safety

8/7/2018 (Permalink)

Anyone out there been camping? I love it! It is easy to get caught up in the love of nature and forget about some important details. So here are a few tips to keep your camping experience safe.

• Tip #1: Don’t build a fire under low trees.
• Tip #2: Don’t leave the fire burning without someone watching it.
• Tip #3: Put the flames and coal out completely before going to bed. Remember only you can prevent a forest fire.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Recovering Your Business from Water Damage

7/30/2018 (Permalink)

Flooding and water damage events at Jackson/Crockett County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Heat Safety

7/24/2018 (Permalink)

It is hot out there! And the hottest part of summer is yet to come. Here at SERVPRO we worry about our crews, but we also worry about you. That’s why we want to share some tips for those of you who are out working in the heat.

• Tip #1: Hydrate, hydrate, hydrate. Drink about half your body ounces in water and remember to hydrate and stay hydrated, days in advance
• Tip #2: Try to stay out of the sun in the hottest part of the day but if you must work in the sun choose lightweight clothing including hats and sunglasses.
• Tip #3: Don’t forget to use sunblock.

We hope you’ve enjoyed these heat safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

You Found Mold. What Next?

7/24/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Jackson/Crockett County for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jackson/Crockett County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 731-423-9944

Burning Safety

7/17/2018 (Permalink)

Title: Burning Safety

Many of us, opt to do a controlled burn of our trash and other items. If this is you, listen up as summer can be a dry time and it may not always be safe to burn items. We have some tips to help you make a good decision on whether to burn or not.

• Tip #1: Check with your local county or municipality to ensure there are no burn bans
• Tip #2: Check your local weather and pay particular to high winds
• Tip #3: Make sure you create the proper boundary before you burn.

We hope you’ve enjoyed these burning safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Grilling Safety

7/10/2018 (Permalink)

We don’t know about you but one of the things we love most about summer is grilling. But did you know that last year about 16,000 people visited the ER because of grill incidents? Here are some safety tips around the grill to make sure you don’t become a summertime statistic.

• Tip #1: Keep your grill at least 10 feet away from your home.
• Tip #2: If grilling with a gas grill, check for gas leaks before using.
• Tip #3: Keep a fire extinguisher within a few steps of the grill and a small bottle for flair ups

We hope you’ve enjoyed these grilling safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Firework Safety

7/3/2018 (Permalink)

Fourth of July is right around the corner and many of you will be taking part in the time-honored tradition of launching fireworks. The most recent statistics show that fireworks caused 15,600 injuries in the U.S. We don’t want that to happen to you so here are a few tips to stay safe this Fourth of July.

• Tip #1: Shoot in a clear, safe area
• Tip #2: Wear safety glasses
• Tip #3: Never relight a dud firework. Wait 20 minutes and soak it in a bucket of water.

We hope you’ve enjoyed these fireworks safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Pool Safety

6/26/2018 (Permalink)

It’s summer time and many of you are spending a lot of time at the pool. SERVPRO cares about your safety and that of your children. So here are some tips to keep you and the little ones safe while enjoying the water.

• Tip #1: It is important to install safety devices, such as alarms, secure tarps and fences, just to name a few, to prevent drowning accidents
• Tip #2: Always have with you a portable telephone, first aid kit, scissors to cut hair (particularly for girls whose hair can get caught in the skimmer) and a flotation device when near a pool or spa.
• Tip #3: Make sure there is always someone on site that can perform CPR.

BONUS TIP: Swim lessons are a great way to decrease drowning accidents. Check out your local recreation center or YMCA for a listing of swim lessons.

We hope you’ve enjoyed these pool safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Home Construction Safety

6/19/2018 (Permalink)

Even though SERVPRO offers cleaning, restoration and even construction services, we know that there are some do-it-yourself individuals out there. We want you to be safe, so here are a few tips from the pros for performing those do-it-yourself home projects.

• Tip #1: Anytime you’re sawing wood, it’s good to have safety glasses to protect your eyes from saw dust.
• Tip #2: When sanding sheet rock, use a sander that has a vacuum attached or have a mask or respirator to protect your breathing.
• Tip #3: It’s important to use an electrical tester to make sure power is cut off when doing electrical work. If it’s hot, turn the breaker to the off position before continuing.

We hope you’ve enjoyed these home construction safety tips. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Spring into Cleaning! Windowsill Growth

4/22/2018 (Permalink)

This month, we’ve been talking about spring cleaning. Most of us are already looking forward to the warmer weather and working in our yards but the shift in season also brings something that most of us don’t want: windowsill growth. But not to panic, it’s not always a cause for concern.

• Tip #1: What appears to be windowsill mold isn’t always mold, so don’t worry too quickly most of the time you can just wipe it clean.
• Tip #2: To remove it you can use one-part bleach with three parts warm water and remove with a scrub brush.
• Tip #3: Black mold on windowsills is not toxigenic but it is allergenic, meaning the worst that will happen is that your allergies will flare up.

If you have any questions about mold, don’t hesitate to call us. We have professionals that can determine if it is mold on sight. That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Spring into Cleaning! Carpet Cleaning Tips

4/22/2018 (Permalink)

Easter has come and gone and that means that most of us are thinking about spring, warmer weather and perhaps some necessary home cleaning! This month, we’re going to give you some tips to jump start your spring cleaning!  We’ll start with carpets and the importance of carpet cleaning.

• Tip #1: Your carpets should be cleaned at least once a year.
• Tip #2: Keeping your carpets clean reduces or eliminates dust mites and micro-organisms living in the carpet as well as improves the air quality of your home or business
• Tip #3: When you clean your carpets, don’t forget your upholsteries as they can also gather dust mites and other micro-organisms.

If you’re not sure where to go for your carpet cleaning needs, be sure to call SERVPRO as we offer a variety of carpet cleaning services. That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Spring into Cleaning! Utility Box Cleaning

4/22/2018 (Permalink)

This month, we’ve been talking about spring cleaning and some really great tips from our PROS on areas that we don’t typically associate with spring cleaning. Today we tackle another of those areas – the utility box. It’s an often over-looked area, but in the event of the unexpected the following tips can really save you from a headache.

• Tip #1: Be sure the box itself is clear of dust and debris
• Tip #2: Make sure the utility box is not blocked. In the event of an emergency you want quick, easy access to it.
• Tip #3: Be sure to check the labeling every spring. If you haven’t done this in some time, it’s possible that the label is peeling. Re-apply those labels and make it easier for service providers such as ourselves to get the job done.

That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Jackson/Crockett County.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chairman Award

Keeping Your Important Papers Safe

4/3/2018 (Permalink)

Like it or not, tornado season is nearly upon us! We want you to be prepared if the unexpected happens.  Here are some tips to keep your papers and photos safe from the storm.

• Tip #1: Be sure to scan your important papers and documents such as your passports, house, deed and insurance papers so that you have easy access to them should the hard copy be destroyed or inaccessible
• Tip #2: Be sure to back up those precious photos so that they are not completely lost
• Tip #3: Use a cloud storage system such as Box, iCloud or even Amazon Cloud Storage to keep all your items safe.

For more information, visit: https://www.fema.gov/news-release/2015/11/18/keep-your-important-documents-safe-disaster

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chariman Award

Staying Safe in the Aftermath of a Storm

3/27/2018 (Permalink)

Like it or not, tornado season is nearly upon us! We want you to be prepared if the unexpected happens.  While there is loss of life that occurs during a storm, many lives are also lost in the aftermath of a storm. Here’s a few tips on how to stay safe after the storm passes.

• Tip #1: Tornadoes often strike when you least expect it. Be sure you have a designated meeting place to reconnect with loved ones in case you get separated during the storm.
• Tip #2: Be sure to keep your driver’s license or some kind of photo identification on you. This will make it easier to access your home through security checkpoints that are often established in the harder hit areas.
• Tip #3: Always keep your shoes on. Tornadoes leave bent pieces of metal, screws and many other debris that could easily cut you. Try to keep your shoes on in the aftermath.

For more information, visit: https://www.ready.gov/tornadoes

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chariman Award

Title: Setting Up Your Storm Shelter 101

3/20/2018 (Permalink)

Like it or not, tornado season is nearly upon us! We want you to be prepared if the unexpected happens.  Storm shelters are a vital necessity in the south to protect yourself and your loved ones from those fierce spring storms. Here are some tips on how to set up your storm shelter so that riding out the storm becomes a more manageable experience.

• Remember to have that Emergency Kit close by. If you’re not sure what should be in your Emergency Kit be sure to check out our earlier blog on making your own Emergency Kit.
• Board games. Especially if you have kids, board kids can save their sanity and yours!
• Tools to help you dig out of the rubble such as a sledge hammer, crowbar and shovel will all come in handy if you find yourself trapped under some rubble.

For more information on setting up your storm shelter, visit: https://www.fema.gov/safe-rooms/frequently-asked-questions-tornado/hurricane-safe-rooms

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731)423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chariman Award

Don’t Forget Your Pets!

3/13/2018 (Permalink)

Like it or not, tornado season is nearly upon us! We want you to be prepared if the unexpected happens.  Often times we do really well preparing ourselves and our home, but we forget our four-legged members of the family. So here are some tips to keep these precious angels safe and secure.

• Tip #1: Remember to have food and water in your storm shelter for your pets as well. If you have a cat, don’t forget that litter box in case you’re stuck for a few days.
• Tip #2: If you have a high anxiety pet you might want to consult a veterinarian about the best way to make them feel comfortable. Alternatively, a thunder jacket works well for most dogs and can be found at most pet retail stores or on Amazon.
• Tip #3: Be sure to have a kennel setup in your storm shelter to give your dog or cat a safe place to hide. If you do venture out after the storm, be sure to keep your dog on a leash. It’s easy for them to get scared or lost in the aftermath of a storm.

If you want to learn more, here are a couple of great resources on keeping your cats and dogs safe:

Dogs: http://www.dogster.com/lifestyle/dog-health-care-tornado-safety-tips-preparation

Cats: http://www.catster.com/lifestyle/cat-health-care-tornado-safety-tips-preparation

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chariman Award

Emergency Preparedness Kits – Vital Tools During Tornado Season

3/6/2018 (Permalink)

Like it or not, tornado season is nearly upon us! We want you to be prepared if the unexpected happens.  A valuable tool in preparing for tornado can be an emergency preparedness kit. Stocked with flashlights, tools, NOAA weather alert radio, water, food and more; having an emergency preparedness kit can make all the difference if you’re trapped in your storm shelter without access to emergency supplies.

Here are a few top items that should go into an Emergency Preparedness Kit:

• When a tornado strikes, first responders are often inundated with requests for help, so you have to be prepared to survive for a short time on your own. A good basic kit has food and water supplies for at least 72 hours.
• You should have a battery powered or hand crank radio and a NOAA weather alert radio that will alert you of an approaching tornado and keep you informed after the storm.
• Be sure to have basic first aid supplies such as bandages and hydrogen peroxide to clean minor wounds.

For a full list and to assemble your own kit, be sure to visit: https://www.ready.gov/build-a-kit

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 627-6251!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chariman Award

Valentine's Dinner and a Movie Giveaway Winner

2/28/2018 (Permalink)

Owner Mr. David Caldwell (l) & Director of Sales & Marketing Jessica Harrison (r) present Bryan Hubbard (center) with his Dinner & a Movie Prize Pack.

For Valentine’s Day, SERVPRO of Jackson/Crockett County launched a free Dinner and a Movie Giveaway for one lucky winner. Every “like” on SERVPRO of Jackson’s Facebook page was counted as an entry into the drawing. The ad announcing the contest, which began on February 1 and concluded on February 13, was seen by over 4,000 people and shared over 50 times. We don’t blame you! The gift package not only included a dinner and a movie getaway for two, but it also included a free AMC annual popcorn bucket. On February 13, Bryan Hubbard of Newbern, Tennessee was drawn as the lucky winner.

Be sure to tune in on Thursday, March 1^st as we announce our next giveaway. Don’t miss out on your chance to be a winner!

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jackson/Crockett County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jackson/Crockett County.

If you would like to schedule service for your home or business, please call us today at (731) 423-9944!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

Affiliations

• Kiwanis
• Madison County Chamber of Commerce

Awards

• Bronze Chariman Award

Chimney and gas log maintenance is important!

2/26/2018 (Permalink)

Everyone enjoys a good fire in the fireplace. Whether you have a chimney or a gas log fireplace, there is some basic maintenance that you can do to prevent having to call SERVPRO because of soot or fire spreading beyond your fireplace. So here are a few, quick tips to keep your fireplace or gas logs functioning smoothly all winter:

• Lack of chimney maintenance can cause some serious problems and eventually lead to fires. Your local fire department recommends that your chimney should be cleaned out at least once every other year.
• If you’ve ever noticed that your walls and ceiling have a soot build-up; it’s not that you’re not doing a good cleaning job. When you don’t give your chimney regular maintenance, it can cause over time what is known as a ghosting effect. If you start to see your walls and ceilings covered in soot, you are past due for that chimney cleaning.
• Another sign that you might need your chimney cleaned is when you get a puff back of smoke. Assuming you haven’t left your flue closed, puff backs tend to happen when there is a build-up in your chimney and it circulates right back into your home.

We Answer the Phone Ready to Help

Call Today (731) 423-9944

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process. 

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson/Crockett County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today (731) 423-9944

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Kitchen Safety: Don’t get distracted!

2/26/2018 (Permalink)

Without a doubt the majority of fires we see at SERVPRO, started in the kitchen. We’ve got some tips to make sure that the only thing that could be burning in that kitchen is this evening’s dinner – and we can’t help you with that one.

• Before you leave the kitchen, double-check that the over and burners have all been turned off. Most fires happen because the person doing the cooking gets distracted and forgets that they are cooking.
• Keep all paper towels, pot holders and kitchen towels away from the burners.
• In the event that things do get a little out of hand be sure to have a fire extinguisher handy for most kitchen fires. If you’re dealing with a grease fire – baking soda is your best bet.

We Answer the Phone Ready to Help

Call Today (731) 423-9944

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson/Crockett County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today (731) 423-9944

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Dryer maintenance helps prevent fires

2/20/2018 (Permalink)

If you’re like most people, once your dryer cycle is done, you scoop out the lint and move on to the next load of laundry. But there is a little more to dryer maintenance than that, especially if you want to prevent having to call SERVPRO because of a fire. So here are a few, quick tips to keep your dryer from becoming a fire hazard:

• Once a week vacuum and clean out the lint trap filter. This will keep lint from building in the dryer and causing a fire.
• Every 6 months check behind the dryer and ensure that the exhaust hose is not crushed and is circulating properly.
• Every 6 months, you also want to make sure that the exhaust vent receives a thorough cleaning, as well as your duct work, and for that service make sure you are contacting your local SERVPRO.

We Answer the Phone Ready to Help Call Today (731) 423-9944

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson/Crockett County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today (731) 423-9944

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Did you know a few, simple maintenance tips can save your washing machine?

2/15/2018 (Permalink)

Washing machines are one of the trusty work horses in the home. Researchers estimate that the average family of four does about 8 to 10 loads of laundry a week; that’s over 500 loads of laundry a year! With that much work, it’s important to be good to your washing machine. Here are some preventative maintenance tips you should perform to keep the work horse running happy:

• Did you know your washing machine lines should be replaced every 3-5 years? Each time the machine is turned on or off, the lines are contracting and expanding, which leads to eventual wear and tear. Replacing those line every 3 to 5 years will lead to a happier machine.
• Replacing your machine lines are as easy as replacing your outdoor hoses. But, please remember to make sure your water is shut off before you begin, and you are securing them with a wrench. 
• If you have rubber hoses replace them with stainless steel braided hoses.

If the unexpected happens and your washing machine line springs a leak and causes water damage, know that your local SERVPRO is here to help.

We Answer the Phone Ready to Help

Call Today  (731) 423-9944

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson/Crockett County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Safety Christmas tips

12/7/2017 (Permalink)

SERVPRO of Jackson/Crockett County wishes you a safe and happy holiday season!

December is the darkest time of the year. Thursday, December 21^st, 2017, will mark the winter solstice, which means it will be the official beginning of the winter and the shortest day of 2017.

However, we all be brightened by the Christmas decorations since every home - most likely - will use a touch of lights and candles. You just need to be aware that your lights and candles need to be used very carefully if you want to preserve the joy of Christmas until the end.

The American Red Cross shared with us the following safety tips to prevent a fire from striking at your home or business this holiday season.

• Christmas trees, candles, and other decorations must be at three feet away from fireplaces, portable heaters, radiators, heat vents and other heat sources.
• Light strings and other decorations must be in good condition. Do not use worn electrical cords, and follow the manual’s instructions.
• Before leaving the house to visit family or before going to bed, you must unplug your tree and lights.
• Use battery candles on a tree, never lit candles.
• Do not leave lit candles unattended in a room.

SERVPRO of Jackson/Crockett County wishes you a safe and happy holiday season!

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (731) 423-9944

Does Your Jackson, Crockett County Home Have A Mold Problem?

10/20/2017 (Permalink)

In Jackson, Crockett County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

What is the best way to get rid of black mold?

We recently talked to Jeramy Link, a SERVPRO mold professional, from our warehouse in Newbern, Tennessee. Why to call SERVPRO when we can find information in Internet explaining how to remove mold on our own? He told us that by calling us, as a homeowner or a business owner, you would avoid cross contamination. You would also prevent getting in touch with mold spores that would “cause bigger issues than you would normally have”.

Jeramy told us that one of the first steps when our team perceives mold is to determine what is the source. “If there is a water damage, we try to find what caused the water damage”. And for that, we use our state-of-the-art equipment! “We use moisture meters, half masks to protect our employees, different virucidal disinfectants, of course gloves, and we also set up a containment”.

The cost of these procedures we implement in your mold affected home or business may vary depending on the source, sais Jeramy. “If you got a roof leak, of course that would cost more than a small mold caused by a leak underneath the sink”. And he continues: “You have to take care of the source first. This is always the important part, because we can come in and clean and we can get rid of the mold, but it doesn’t help if we don’t get rid of the source”.

Jeramy has worked for SERVPRO® of Dyersburg/Union City, SERVPRO® of Weakley, Gibson, Carroll Counties and SERVPRO® of Jackson/Crockett County for more than 12 years. He tells us the story of one of the worse mold situations he has ever encounter so far. “It was probably unattended for several months. We open the door, go in to identify a water leak, because the owners meter was constantly running. The mold was present from the ceiling to the floor!” When our team saw that situation, they actually had to suit up to be able to physically get inside the structure.

We congratulate Jeramy Link, who recently obtained his certification as an Applied Microbial Restoration Technician (AMRT), offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Watch the full interview in our Facebook page.  

Mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (731) 423-9944

Red Cross and Fire Prevention

10/11/2017 (Permalink)

David Brumley (center), other members of the American Red Cross and some authorities inspect a comfort kit for disaster victims in Paris, TN.

SERVPRO began a National partnership with the American Red Cross in March of 2013. We committed to support a Disaster Responder with an emphasis on the Home Fire Preparedness Campaign. And this week is Fire Prevention week! Our franchise recently reached out to the American Red Cross of Mid-West Tennessee in order to offer our support.

Fire Prevention Week

A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. That’s why, the American Red Cross of Mid-West Tennessee has partnered with different Fire Departments in the cities and the 14 counties they cover to install smoke alarms at people’s homes at no charge. This year alone, they have installed close to a 1000 units.

They also have what they call a Pillow Case Project. Red Cross volunteers go to schools and present to 3^rd and 4^th grade students a program on safety that covers fire safety. Dave Brumley, a volunteer for the organization, explains some of the topics they cover with the kids: “How to get out of a room on fire underneath the smoke; how to touch the door with the back of your hand to make sure that is safe to open that door; how to prepare a fire escape plan for their home and have two ways of getting out of their home”. He concludes: “The hope is, working with the children, that they will go home with their excitement and get the parents involved, so the whole family can be prepared for an event”.

How to build your emergency preparedness kit.

How to create your Home Fire Escape Plan.

How to become a volunteer for the American Red Cross of Mid-West Tennessee.

A real public servant

10/11/2017 (Permalink)

From left to right, David Hicks, American Red Cross, Jessica Harrison, SERVPRO, and Dave Brumley, in front of their offices in Jackson, TN.

He is a Twitter lover (@brumley95) and a hardcore public servant. Recently, thanks to the American Red Cross of Mid-West Tennessee, we met Dave Brumley, a key volunteer who has offered his time to that organization for more than 15 years. This past month of September, he was selected as a Jefferson Award Foundation honoree, a nationwide award that represents the best of public service.

Brumley is part of the Disaster Action Team (DAT). He is also the Red Cross representative to the Armed Forces, and the Government Operations Liaison. This 75-year-old retiree used to work for the print department at the Fred’s department store in Memphis. “Pretty much all my life I have been involved in some organization that helps folks. When we moved to Jackson in 2000, I was looking for something to get involved in and a friend of mine was involved in the Red Cross […]. The rest is history!”, said Mr. Brumley.

Dave has assisted in several disasters throughout the country such as the Chattanooga tornado, the wildfires in Gatlinburg and even in Hurricane Katrina. “I was working at a hurricane in Florida several years ago and we were doing mobile feeding out of our Emergency Response for people at a trailer park that had been devastated by the event. There was an elderly gentleman who came up to the truck to get some food and, as we always do, we ask how are they coping and he just broke in and started crying. We tried to comfort him, offer him hope. This is one of the things that stays in my mind”.

Check out our full interview with this outstanding volunteer: Dave Brumley.

If you would like to become a volunteer for the American Red Cross of Mid-West Tennessee, click here. You can make a difference.

How to prepare a fire escape plan

10/4/2017 (Permalink)

Fire Prevention Week runs from October 8th to 14th. It’s an excellent time to prepare your plan in case of a fire emergency. The theme this year is “Every Second Counts: Plan 2 Ways Out!”. Fire experts agree; people have as little as two minutes to escape a burning home before it’s too late to get out.

The National Fire Protection Association (NFPA) suggests the following steps for your family to be ready.

Tips

• Draw a map of your home with all members of your household. This grid will help you. Mark two exits from each room and a path to the outside from each exit.
• Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
• Teach children how to escape on their own in case you can’t help them.
• Make sure the number of your home is clearly marked and easy for the fire department to find.
• Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
• Once you get outside, stay outside. Never go back inside a burning building.

Some Fire facts

• On average, seven people die in U.S. home fires per day.
• Cooking equipment is the leading cause of home fire injuries, followed by heating equipment.
• Three out of five home fire deaths in 2010-2014 were caused by fires in homes with no smoke alarms or no working smoke alarms.
• According to an NFPA survey, only one-third of Americans have both developed and practiced a home fire escape plan.

Other statistics

Hoarding and fire safety

Many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.

Dryers and washing machines

Clothes dryers accounted for 92% of the fires; washing machines 4%, and washer and dryer combinations accounted for 5%.

In 2010-2014, U.S. municipal fire departments responded to an estimated 15,970 home fires involving clothes dryers or washing machines each year. These fires resulted in annual losses estimated at 13 civilian deaths, 440 civilian injuries, and $238 million in direct property damage.

Source: http://www.nfpa.org/public-education/campaigns/fire-prevention-week-2

Free Emergency Ready Profile (ERP) app for business and churches

9/21/2017 (Permalink)

Emergency Ready Profile (ERP)

It’s National Emergency Preparedness Month! In the context of hurricane Harvey, Irma or Maria, plus two destructive earthquakes in Mexico, we need to have a plan.

And although natural disasters are very scary. Experts estimate that only 5% of the disasters affecting businesses are caused by nature.

Man-made disasters have the ability to cause as much damage and be as scary. A pipe burst or a fire could happen to anyone anytime.

“Disasters Don’t Plan Ahead. You Can.”

40% of businesses never recover after a disaster. The majority of business that do survive already had a preparedness plan.

Let me introduce you to our Emergency Ready Profile (ERP) app. You can find it in the app store: https://itunes.apple.com/us/app/ready-plan/id489247430?mt=8

This app is really convenient for businesses or churches because it would help them get ready for any sized disaster. And Its free of charge!

Our ERP is designed to be a “snapshot” of each building owned or managed by a business. It provides critical information needed for emergency preparation.

The key to mitigation is knowing in advance :

• What to do
• Who to call
• What to expect

The app has information and pictures. Jessica, our Marketing Manager, would go to your business and find this information to you. You just have to download the app for free and gain access to it. You could also received this information printed or by email.

If you are a business owner call Jessica, if not talk to your employer or your church and make sure they have an emergency plan. If they need help, we can help them for free.

Let’s explain our app:

• Overview -  Location / Parking
• Building Access
• Utility contacts & Shut off
• Emergency & Key Contacts

With this plan, you minimize business interruption by having an immediate plan of action.

For us is important that you are “Ready for whatever happens”. 

CONTACT:
Jessica Harrison
731 589-0973
marketing@SERVPRO5727.com

SERVPRO® team departs for Florida to participate in Hurricane Irma recovery efforts

9/14/2017 (Permalink)

Taylor Callens, Eunice Mack, Stan Nunley, Darrell Lowery and John David from left to right.

SERVPRO^® of Dyersburg/Union City, SERVPRO® of Weakley/Gibson/Carroll Counties and SERVPRO® of Jackson/Crockett County announced, it has partnered with SERVPRO® Storm Team Wilson from Birmingham, Alabama, and SERVPRO^® Corporate to help in Hurricane Irma recovery efforts.

“Since we started hearing about Irma being created in the warm waters of the Caribbean Sea, we began our preparations; asking among our team members who would volunteer to assist in Florida after the hurricane.” said David Caldwell, owner of SERVPRO^® of the three franchises.

“In 2012, we went to help people in New Jersey affected by hurricane Sandy. We know the devastation that it causes to homes, businesses and communities. We knew that a powerful hurricane was coming, actually the most intense Atlantic hurricane to strike the United States since Katrina in 2005. We wanted to be there and help.”

The morning of September 12th, five members of the three SERVPRO® franchises left the Newbern and Jackson offices to join the recovery efforts for about 15 days. John David Caldwell, Taylor Callens, Eunice Mack, Stan Nunley, and Darrell Lowery plan to do restoration extractions flood water, drying structures and treating for mold depending on needs.

They know the conditions will not be optimal. Most probably they will not have electricity or running water, but they are committed to do their job to the best of their abilities in order to give back to Floridians their homes almost as “Like it never even happened".

Every Day Is Game Day

9/1/2017 (Permalink)

Send, Like and Tag to enter our drawing. Every Day Is Game Day!

Show us your Game Day pics

How to get free tickets for a SEC game this season? SERVPRO has the solution! During these first two weeks of September 2017, we want to see football lovers’ team spirit. Send us your best football pictures, like us on Facebook, tag a friend and you will automatically enter our SERVPRO® random drawing.

What you could win

• A free pair of SEC football tickets to South Carolina vs. Tennessee on Saturday, October 14^th, in Knoxville, Tennessee.

What to do

• Send us your Game Day pics (games, tailgate, memorabilia, home decoration) to marketing@SERVPRO5727.com or publish them in a related post. 
• Like us on Facebook: www.facebook.com/SERVPRO8462
• Tag a friend.

Your pictures will be published on a SERVPRO® Facebook album called “Every Day Is Game Day”.

Those three actions (SEND/LIKE/TAG) will give you the chance to enter to our SERVPRO drawing until Wednesday September 27th at midnight. The lucky winners will be announced on a Facebook live stream on Thursday September 14^th at 10:00 a.m.

The Southeastern Conference (SEC) opens the 2017 football season on the weekend of September 2^nd with 14 games, including Tennessee playing Georgia Tech on “Labor Day”, Monday, September 4th.

According to ESPN, "Baseball is still called the national pastime, but football is by far the more popular sport in American society", since 1985.

Happy Football Season Y’all!

Source: The Official Website of the Southeastern Conference.

Congratulations to our four new Water Damage Restoration Technicians

9/1/2017 (Permalink)

Mike Jeter and Taylor Callens

Who to call when water problems arise, such as floods, broken pipes or malfunctioning appliances? SERVPRO has the most professional team in the market!

From Monday August 14th to Wednesday August 16th, 2017, Dustin Murdock, Mike Jeter, and Taylor Callens headed to Gallatin, Tennessee, to follow the Water Damage Restoration Technician course offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This SERVPRO certification is necessary for the inspection, cleaning, and restoration industries.

These classes are designed to provide restoration personnel a better understanding of the mitigation work they perform. It gives them a better concept of how to best mitigate a water damage, it’s effects and techniques for drying of structures.

The three-day course gives residential and commercial mitigation technicians the science behind the drying to understand the procedures necessary to deal with water losses, sewer backflows, and identify mold.

This type of training allows our team to operate effectively moisture detectors and water extractors. Manual dexterity and good teamwork skills are also necessary to safely and to effectively accomplish their tasks.

We are very proud of our mitigation team members. Congratulations!

National Preparedness Month

8/30/2017 (Permalink)

Disasters Don’t Plan Ahead. You Can.

Plan. Plan. Plan. “Disasters Don’t Plan Ahead. You Can.” That is what National Preparedness Month (NPM) wants you to have in mind during this September 2017, particularly when we still have fresh in our minds the terrifying images of the aftermath of hurricane Harvey in Texas.

How to respond during an emergency? What to do when disaster strikes? We should all take action to prepare! Let’s get ready to help first responders where we live, work, and visit. Engage in preparedness actions at home, work, business, school, and place of worship.

Make a Plan for Yourself, Family and Friends

• Make an Emergency Plan.
• Sign up for alerts and warnings in your area.
• Learn your evacuation zone and have an evacuation plan. Practice evacuating in the car with your animals.
• Check your insurance coverage and review the Document and Insure Property guide.
• Plan financially for the possibility of disaster.

Other steps you can take could be flood-proof important documents by putting them in plastic bags to protect against water damage and keep some cash on hand in case of emergencies.

Making digital copies of important documents and save them on the cloud or a secure cell phone app could become handy in case disaster strikes. Flood insurance policies have a 30-day waiting period before they go into effect. Plan now for floods www.floodsmart.gov.

Natural gas leaks can cause fires following disasters. Knowing how to shut off utilities like gas, water, & electricity is key after a disaster.

Plan to Help Your Neighbor and Community

Almost half of Americans expect to rely on their neighbors after a disaster. Learn skills you need to help yourself and others until help can arrive. That was the case of Carolyn Salazar, a retired Texan nurse who spent the time hurricane Harvey was striking Texas this August checking in with other neighbors.

Keep your congregation safe. Make sure your house of worship has a plan for all types of emergencies.

Ready Business

Forty percent of businesses never recover after a disaster. Watch this video and plan head.

Develop a preparedness program for your business to plan for & reduce the impact of disasters: www.ready.gov/business

#NatlPrep

#PlanAhead

Source: https://www.ready.gov/september

What to do when your important documents got water-damaged

8/28/2017 (Permalink)

Vacuum Freeze Drying Chamber, located in Jackson

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.  The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying. 

Other services from the Document Restoration Team

8/28/2017 (Permalink)

Our state-of-the-art equipment will allow SERVPRO recover your important documents.

Was your residence or business victim of sewage, a storm or a flood water situation? Was your file room damage by water or smoke? Do your business or government organization need to properly destroy sensitive documents?

Fortunately for you and your organization, SERVPRO has great cleaning and restoring services for your important documents.

Drying

In order to recover and restore your important documents, our Document Restoration Team uses Vacuum Freeze drying, a process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve an interesting process called “sublimation”. It is the most efficient and effective way to salvage your water-damage documents.

Cleaning

We offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate.

Sterilization

How to disinfect and decontaminate documents or other consumer goods? SERVPRO uses Gamma Irridation. High-energy photons are emitted from an isotope source (Cobalt 60) producing ionization (electron disruptions) throughout a product.

In a sewage or flood water situation, your documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations you are dealing with this problem; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must.

In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products. 

Deodorization

Once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it.

Destruction

We offer destruction onsite. Many businesses and government agencies have to dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed.

The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Digitization

Digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

With the new age of technology digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button.

If your file room was damaged by water, or smoke, and need to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.

"One Word"

1/10/2017 (Permalink)

"One Word"

We enjoy helping our customers in more ways than just mold, water, and fire restoration.  We also spend time sharing our favorite motivational tools such as “One Word That Will Change Your Life” written by Dan Britton, Jon Gordon, & Jimmy Page.  Our SERVPRO has made this part of our annual meetings with our entire team.  Last year we wrote our One Word that each of us choose on stones. We placed the stones on our desks as well as in vehicles to remind us what we are trying to accomplish personally and professionally.

 The One Word process is an alternative process choosing a list of New Year’s resolutions.  You take time for self-reflection and discover where you want to see change if your life.  Fact is who can remember all their New Year’s Resolutions that they made in May?  Very few people can I am sure of it.  This is a simple technique to change yourself without trying to remember a long list of goals.

You want to take about 10-15 minutes to pause and pray to help discover your One Word for the year.  It is a three-step process: Prepare your heart (Look In), Discover your one word (Look Up) & Live out your word (Look Out). 

You can read more on Jon Gordon’s website: http://www.getoneword.com/ as well as follow him on Facebook or Twitter.  Everything he teaches you can be utilized as a team or as an individual.  You can find all his books on Amazon.com, Books A Million, or Barnes & Noble or of course on his personal website: www.jongordon.com.  My personal favorite is using recourses such as Audible or IBook to download these books so I can listen to them  on the go.

          Recently, I visited with Alan Brown State Farm and we went through this process with them.  In their case, we used a canvas for each of them to display in their offices to help remind them of their One Word.  We discussed why each person choose their One Word and what their One Word meant to them.  I shared my One Word with them from the previous year which was commit.  For me it was a chance to commit to things that matter most in life and not to over commit myself to things take away for the most important.  I used Proverbs 16:3 to remind me of plan for the year; Commit to the Lord whatever you do, and he will establish your plans.  Choosing One Word can change your life!  Small steps each day will allow you to travel far on your journey.

A Typical Day

12/22/2016 (Permalink)

Typical?  What's that?  In all actually, we normally start our day at 7:30am by having a informal meeting to go over the day's agenda.  Our production manager decides which crew member goes to which customer and they are on their way.  We often get "curve balls" thrown at us by receiving emergency calls.  At that time, we contact our technicians to determine who can more easily and quickly respond to the emergency call.  The technicians that are responding to the emergency call will come back to the office and make sure they have everything they need and rush to the customer's home.  Then, they contact the adjuster (in most cases) and brief them on their findings.  Then they're off to their next task.

Once they complete the initial visit, our office administrator creates a file for the customer and confirms that all the necessary documentation is on file and begins to write an estimate based on the data collected from the technicians.

Restoring Your Jackson/Crockett County Commercial Property After a Water Damage Event

9/7/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Jackson/Crockett County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Jackson/Crockett County Residents: Follow These Mold Safety Tips If You Suspect Mold

9/6/2016 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO ofJackson/Crockett County for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jackson/Crockett County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 731-423-9944

Faster to your Jackson/Crockett County Water Damage Event

8/31/2016 (Permalink)

SERVPRO of Jackson/Crockett County provides 24-hour fire and water damage restoration service in Jackson/Crockett County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Jackson/Crockett County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jackson/Crockett County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-423-9944

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Jackson/Crockett County Home

8/29/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Jackson/Crockett County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Jackson/Crockett County

SERVPRO of Jackson/Crockett County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.