The Water Damage Restoration Process

Floods can be devastating. In their wake, several different key variables can come in to play that can undermine what you have built and accumulated over the years.

  • Insurance that for some reason won’t cover the damage
  • Standing water left behind after the fact
  • Mold that develops in places where moisture lingers
  • Structural weakness created by water-soaked wood
  • Health effects that arise from mold-related issues

Water is a powerful element and it doesn’t stop flowing to detour around a property. The days directly after water has damaged your structure and property are filled with worry and can be difficult to get through with help. On your own it can seem impossible. Often, after the water recedes, the damage becomes more readily visible and can overwhelm even the strongest person or business. Your neighbors at SERVPRO of Jackson/Crockett County want you to know that we’ve got our boots on twenty-four hours a day, seven days a week.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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