The Water Restoration Process

3/30/2022 (Permalink)

When experiencing the first few moments of a water disaster, you are typically flooded with emotions while also trying to quickly figure out what to do next. Knowing what to do in the event of a water disaster will allow for a faster restoration process, and will save you time and money. 

If water damage is left unaddressed for a while, secondary damage can occur. SERVPRO of Jackson/Crockett County is your 24-hour emergency water and fire restoration company. We are “Faster to any size disaster” with our six-step water damage restoration plan.  

6 Steps Water Damage Restoration Plan 

1. Initial Emergency Contact

Water disasters are typically unexpected and hardly ever occur at an ideal time for home or business owners. This is why SERVPRO is available and prepared 24/7 to help you when disaster strikes. Once you have made the initial phone call, a SERVPRO professional will ask you important questions regarding the situation. Our goal is to gather as much information about the disaster and draft a response plan specific to your situation. This response plan gives us an idea of how many technicians and equipment are needed to start the restoration process at your home or business. 

2. Inspection & Damage Assessment

Once SERVPRO technicians are on-site, we will immediately verify that the property is safe and take the necessary measures to prevent any further damage to the affected area if it is within our capabilities. Once your property is safe and secure, we will then conduct a thorough inspection of the affected areas to determine the next best course of action. We will then report our findings to the home or business owner.

3. Moisture Extraction

To prevent the development of mold or other secondary damage, SERVPRO technicians begin to quickly extract standing water that can seep into belongings surrounding it. Our high-performance grade vacuums and water pumps accomplish this task rapidly and can remove hundreds of gallons at a time.

4. Dehumidifying & Drying

After all of the standing water has been extracted, the moisture removal process can begin. SERVPRO dehumidifiers and high-grade dryers are used to pull moisture out of the air and out of porous surfaces in your home or business such as wood or fabrics. This process is what deters mold from growing and can help prevent further damage.

5. Cleaning Belongings

All items that have come into contact with the water are prone to becoming a contamination hazard. The water may have come from a clean source, but the water passes through other unknown materials. This is why we take the sanitization process so seriously. To prevent hazards, SERVPRO of Jackson/Crockett County will thoroughly remove unwanted microbes from your belongings. SERVPRO also provides a deodorization service that removes musty, water-damage smells. 

6. Restoration & Repair

Once on the scene, SERVPRO will see your home or business restoration through to the end. You can count on us to never leave you with a partially completed job. SERVPRO not only handles the cosmetic aspects of the restoration process, but we tackle the construction details too. SERVPRO of Jackson/Crockett County can repair structural damage, apply paint and complete the finishing touches on your home or business “Like it never even happened.”